Technical Resource (BCGEU), High Volume Chemistry
About The Position
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust. We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture. Position Summary The Technical Resource (TR) provides advanced technical expertise and operational support to ensure quality, efficiency, and compliance within the department. The TR serves as the subject matter expert and collaborates closely with Supervisors, Medical Scientific Staff, and Quality teams to support technical excellence and continuous improvement. Status: Permanent, Full Time (37.5 hours per week) Schedule: This is a float position, requiring full availability, from Sunday to Saturday, potentially mornings, evenings, graveyards or as operationally needed. Discipline: High Volume Chemistry Additional Information: TRs are also expected to complete projects that Go-Live on Sunday evenings up to Monday mornings. Start: ASAP Union: This is part of the BCGEU collective agreement. This vacancy is for an existing position.
Requirements
- Registration through CAMLPR pathways or CSMLS certification.
- Minimum of the last 3 years’ experience working in the department.
- Recognized Subject Matter Expertise in the discipline.
- Recent experience with LIS UAT/CAT testing and departmental training.
- Strong analytical, communication, leadership, and problem‑solving skills.
Nice To Haves
- Experience with QA/QC programs, project teams, and SOP writing is an asset.
- Proficiency in MS Outlook, Word, Excel, and related laboratory software (e.g., EP Evaluator) preferred.
Responsibilities
- Provide expert technical guidance on testing, procedures, and protocol interpretation.
- Support complex troubleshooting, workflow optimization, and validation processes to maintain turnaround times.
- Lead quality control, quality assurance, EQA submissions, and competency assurance programs.
- Coordinate training, orientation, and ongoing competency development for staff.
- Participate in LIS UAT/CAT testing and post‑implementation validations.
- Contribute to methodology and instrument validation, workflow improvements, and SOP development/updates.
- Ensure compliance with DAP, ISO, WHMIS, and Environmental Health & Safety standards.
- Apply LEAN principles to improve bench processes and operational efficiency.
- Collaborate across sites to support standardized provincial protocols and best practices.
- Maintain strict confidentiality and uphold organizational values.
Benefits
- Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
