Professional Configuration Management

Gainwell Technologies LLC

1d•Hybrid

About The Position

The Technical Release Delivery Coordinator will manage and oversee the release management lifecycle, ensuring timely and efficient releases across multiple environments. The ideal candidate will have expertise in ADO pipeline management, PowerShell scripting, and optionally AWS infrastructure management and Terraform. They will work closely with development, QA, and operations teams to implement and manage CI/CD pipelines, automate release processes, and ensure seamless integration and deployment. The role also involves identifying and mitigating release risks, ensuring compliance, and continuously improving release processes.

Requirements

4+ years of experience in Software Release Coordination or Delivery Management.
Familiarity with Agile Methodologies, Sprint Planning, and PI Planning.
Strong understanding of DevOps practices and CI/CD Pipelines.
Proficiency in tools like Azure DevOps (ADO), GitHub, and SharePoint.
Excellent communication and stakeholder management skills.

Nice To Haves

Expertise in ADO pipeline management
PowerShell scripting
AWS infrastructure management
Terraform

Responsibilities

Collaborate with engineering leadership and development teams to monitor progress toward release milestones.
Coordinate with Solutions Train Engineers and Product Support Project Managers to track client-specific release versions.
Maintain and update the Patch Calendar Wiki, including delivery dates, approval guidelines, and client release plans.
Ensure all stakeholders (e.g., database administrators, release packaging, documentation teams) are aligned with delivery timelines.
Escalate blockers and risks that may impact release schedules.
Track and communicate the status of incremental deliveries (patches) and off-cycle deliveries (hotfixes).
Coordinate code freeze milestones and ensure repository snapshots are captured accurately.
Facilitate packaging of release artifacts including binaries, databases, configurations, and documentation.
Verify production implementations and ensure all components meet the Definition of Done.
Send official communications to stakeholders when releases are ready for deployment.
Maintain delivery notes and documentation for each release cycle.
Liaise with technical writers and documentation teams to support iterative delivery processes.
Work with Incident Managers to monitor and resolve environmental issues in Azure/AWS that could impact release stability.
Ensure timely resolution of service requests and environmental incidents to avoid delivery delays.