Configuration Management Analyst

CONCEPT SOLUTIONS LLC

2d

About The Position

The Configuration Management Analyst supports Change and Configuration Management activities on the FAA ITIPSS I&O program in Oklahoma City. This position works alongside senior CM professionals to maintain configuration baselines, process change requests, support Configuration Control Boards (CCBs), and ensure compliance with established CM processes. This is an ideal role for a CM professional looking to develop deep expertise in a structured, mentored environment.

Change Management
• Process and perform quality assurance on Change Requests in accordance with ITIL-based change management procedures
• Support Configuration Control Board (CCB) and Corrective Action Board (CAB) activities, including agenda preparation, meeting minutes, and action item tracking
• Coordinate with development teams, program management, and stakeholders to ensure change control compliance

Configuration Management
• Maintain configuration identification records and baselines for designated Configuration Items (CIs)
• Perform status accounting to track the state of configuration items throughout their lifecycle
• Support configuration audits including Functional Configuration Audits (FCAs) and Physical Configuration Audits (PCAs)
• Assist with repository management and version control activities.

Documentation & Reporting
• Prepare CM-related documentation, reports, and process artifacts

Requirements

• Bachelor’s degree in Business Management, Computer Science, or IT Management
• 2–5 years of experience in Configuration Management, Change Management, or a closely related IT discipline
• Working knowledge of configuration identification, change control, and status accounting processes
• Experience supporting or participating in Configuration Control Boards (CCBs)
• Familiarity with formal Change Request workflows.
• Strong organizational, documentation, and communication skills.
• Strong familiarity supporting IT services or operations.
• U.S. Citizenship required
• FAA Personnel Suitability clearance required (AMS 3.14-2)

Nice To Haves

• Experience with ServiceNow (Change Management, CMDB, or ITOM)
• Active Public Trust or ability to obtain one

Responsibilities

• Process and perform quality assurance on Change Requests in accordance with ITIL-based change management procedures
• Support Configuration Control Board (CCB) and Corrective Action Board (CAB) activities, including agenda preparation, meeting minutes, and action item tracking
• Coordinate with development teams, program management, and stakeholders to ensure change control compliance
• Maintain configuration identification records and baselines for designated Configuration Items (CIs)
• Perform status accounting to track the state of configuration items throughout their lifecycle
• Support configuration audits including Functional Configuration Audits (FCAs) and Physical Configuration Audits (PCAs)
• Assist with repository management and version control activities.
• Prepare CM-related documentation, reports, and process artifacts

Benefits

• Concept Solutions offers a competitive benefits and salary package you would receive from a large company.
• We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees