Analyst - Configuration Management

United Airlines•Houston, TX

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Analyst – Configuration Management is responsible for implementation of procedures and controls established within department or responsible functional group (or fleet type), in accordance with FAA, GMM and department DOP regulations, policies and procedures. Responsible for the overall mainframe forecast establishment, updates, audits and accuracy of all technical maintenance records. Responsible for ensuring conciseness and accuracy in the packaging and retention of technical documentation for the exit. Ensure that individual transactions and decisions result in complete and accurate mainframe tracking system, maintenance compliance records and status reports; that are maintained in accordance with the FAA, corporate and department retention policies. The ability to comprehend information from manuals and documents such as the Illustrated Parts Catalogs, General Maintenance Manual, Aircraft Maintenance Manual, Engineering Authorizations and Engineering Change Request Approvals. Apply knowledge related to aircraft configuration, components and major assemblies to establish and manager control programs, ensuring accurate effectivity and adherence to time controls. Develop, establish, and maintain internal technical procedures that align with industry standards and regulatory requirements, ensuring the integrity and reliability of aircraft maintenance processes. Translate and integrate these controls into the current maintenance program language, specifically within an M&E system. Understand and implement technical procedures as per airframe, assembly, and component specifications. Manage forecasting activities by identifying potential risks and trends, along with implementing corrective actions to proactively mitigate any issues that may arise. Ability to work independently, collaborate effectively within a team setting, and engage constructively with other technical l groups (Engineering, MX Programs, etc.) and leadership. Maintain a high level of accuracy and attention to detail in all tsks to ensure the quality, integrity, and completeness of maintenance records in a fast-paced, high-volume, and deadline-driven environment. Maintain availability to support 24/7 airline operations, including flexibility to work shifts such as nights, weekends, and holidays, to ensure uninterrupted and reliable service. Attend mandatory planning/training/project meetings as necessary which may require up to 10% travel to various domestic and/or international locations and necessitate a valid passport (or the ability to obtain a valid passport) to facilitate international travel obligations if needed.

Requirements

High School Diploma
2 years of aviation experience
Experience using automated workflow tools
Proficiency in concurrent use of multiple computer applications
General understanding of aviation M&E systems
Qualified in Root Cause Analysis (RCA)
Advanced skills in Microsoft Office products (Excel, PowerPoint, Outlook, Teams, Word, SharePoint)
Must be legally authorized to work in the United States for any employer without sponsorship, and qualify for a SIDA badge
Reliable, punctual attendance is an essential function of the position

Nice To Haves

BS/BA degree, or equivalent aviation maintenance experience preferred

Responsibilities

Implementation of procedures and controls established within department or responsible functional group (or fleet type), in accordance with FAA, GMM and department DOP regulations, policies and procedures.
Responsible for the overall mainframe forecast establishment, updates, audits and accuracy of all technical maintenance records.
Ensuring conciseness and accuracy in the packaging and retention of technical documentation for the exit.
Ensure that individual transactions and decisions result in complete and accurate mainframe tracking system, maintenance compliance records and status reports; that are maintained in accordance with the FAA, corporate and department retention policies.
Comprehend information from manuals and documents such as the Illustrated Parts Catalogs, General Maintenance Manual, Aircraft Maintenance Manual, Engineering Authorizations and Engineering Change Request Approvals.
Apply knowledge related to aircraft configuration, components and major assemblies to establish and manager control programs, ensuring accurate effectivity and adherence to time controls.
Develop, establish, and maintain internal technical procedures that align with industry standards and regulatory requirements, ensuring the integrity and reliability of aircraft maintenance processes.
Translate and integrate these controls into the current maintenance program language, specifically within an M&E system.
Understand and implement technical procedures as per airframe, assembly, and component specifications.
Manage forecasting activities by identifying potential risks and trends, along with implementing corrective actions to proactively mitigate any issues that may arise.
Work independently, collaborate effectively within a team setting, and engage constructively with other technical l groups (Engineering, MX Programs, etc.) and leadership.
Maintain a high level of accuracy and attention to detail in all tsks to ensure the quality, integrity, and completeness of maintenance records in a fast-paced, high-volume, and deadline-driven environment.
Maintain availability to support 24/7 airline operations, including flexibility to work shifts such as nights, weekends, and holidays, to ensure uninterrupted and reliable service.
Attend mandatory planning/training/project meetings as necessary which may require up to 10% travel to various domestic and/or international locations and necessitate a valid passport (or the ability to obtain a valid passport) to facilitate international travel obligations if needed.