Specialist, Technical Quality-IT320

FedEx•Memphis, TN

3d•Hybrid

About The Position

This position is for a Technical Quality Specialist who will be responsible for various aspects of software testing and quality assurance. The role involves reviewing software, validating testing efforts by retrieving data from databases, documenting test results, and communicating changes and defects. The specialist will also assist in post-production testing, develop test scenarios and plans, and create application test cases. A key part of the role includes mapping requirements to test cases, working with customers and developers on application changes, and managing multiple test projects simultaneously. The position also requires building internal documentation for knowledge transfer, reviewing test results, documenting procedures for process control, and adhering to high ethical standards. A significant responsibility is participation in the testing and documentation of FDA validated systems and 21 CFR Part 11 compliance. The specialist will plan and execute integration testing with customers to ensure business and system specifications are met, and identify potential gap analyses between customer specifications and system design. This position is hybrid in Memphis, TN, requiring candidates to live within a 50-mile radius and work at a FedEx office location up to several times per week.

Requirements

Bachelor’s degree or equivalent in Computer Science, Information Systems or related field plus 5 years of testing experience.
Master’s degree in Computer Science, Information Systems or related field plus 3 years of testing experience.
Manual testing experience.
Past experience working in a process driven environment.
Experience processing interface files in XML and EDI format.
Experience in SQL query construction with or without an editor
Oracle database exposure, knowledge of data base tables and able to retrieve data from databases (Oracle) to create testing reports.
Experience in processing interface files in XML, JSON & EDI format and validate the transactions during integration testing.
Knowledge of Warehouse management solutions (WMS) like Manhattan or JDA.
Forward and Reverse logistics operation experience.
One (1) year of directly related experience in lieu of one (1) year of education.

Responsibilities

Software review and reporting
Retrieve data from databases (Oracle) to validate testing efforts.
Documentation of test results.
Communication of changes and defects.
Assist in post-production implementation testing.
Test scenario/plan development based upon user requirements.
Application test case development.
Requirement mapping to test cases - requirement trace matrix.
Work with customer and developers to design application changes.
Ability to work on multiple test projects simultaneously
Build internal documentation for use in knowledge transfer activities.
Test results review and sign-off.
Document procedures to standardize and maintain process controls.
Follow the highest ethical standards in all business and professional activities.
Participation in the testing and documentation of FDA validated systems and 21 CFR Part 11 compliance.
Ability to plan and execute integration testing with the customer to ensure functional and non-functional business and system specifications are met.
Identify potential gap analysis of customer specs vs system design.