Technical Quality Engineer

M2S Group•Lakewood, NJ

10d

About The Position

The Technical Quality Engineer provides technical leadership in product quality, extrusion process performance, corrective action, and customer-related quality support across extrusion and converting operations. The role applies engineering principles, process knowledge, and quality data to assess product conformity, troubleshoot complex defects, reduce scrap and recurring quality issues, and support product development and customer requirements. The position works with Operations, Sales, Product Development, Quality, customers, suppliers, and other technical resources to improve process capability, product performance, manufacturability, and customer satisfaction. The role supports customer inquiries, specification reviews, product trials, complaint investigations, product qualification, and manufacturing trials. It applies root cause analysis, corrective and preventive action, SPC, process capability analysis, and other quality-engineering methods. The engineer monitors critical product and process characteristics, reviews testing and manufacturing data, maintains quality records, supports product disposition decisions, and provides technical guidance to production employees and leaders. The position also leads or supports cross-functional improvement initiatives, process validation, product and equipment qualification, PFMEA reviews, risk assessments, and the development and maintenance of Control Plans, work instructions, inspection methods, and quality standards. Work takes place in both manufacturing and office environments and may require regular presence on the production floor.

Requirements

Bachelor's degree in quality engineering, manufacturing engineering, mechanical engineering, chemical engineering, plastics engineering, engineering technology, or a related technical discipline preferred; equivalent relevant manufacturing and quality experience may be considered.
Working knowledge of product specifications, quality inspection, root cause analysis, corrective and preventive actions, SPC, process capability, and process troubleshooting.
Ability to analyze technical and manufacturing data, identify trends, reach sound conclusions, and communicate practical engineering recommendations.
Ability to work effectively across Operations, Sales, Product Development, and customer-facing functions.
Proficiency with Microsoft Office and applicable quality or manufacturing systems.
Ability to safely access production areas, use required personal protective equipment, collect and handle product samples, and perform testing activities.

Nice To Haves

Experience in extrusion, converting, plastics, films, or a related manufacturing environment.
Knowledge of extrusion process parameters, polymer materials, equipment capabilities, and common extrusion defects.
Knowledge of quality tools such as 5 Whys, fishbone analysis, CAPA, SPC, and process capability analysis.
Knowledge of product testing methods, measurement equipment, calibration awareness, specification control, and sample traceability.
Experience with customer complaint investigation, technical report writing, and presentation of findings.
Knowledge of continuous-improvement methods focused on quality, yield, waste reduction, and operational performance.

Responsibilities

Develop an understanding of extrusion processes, materials, equipment capabilities, and operating parameters to interpret quality data, troubleshoot defects, and support production decisions.
Evaluate product testing results, specifications, and process trends to identify root causes, determine product conformity, implement corrective actions, and reduce scrap and recurring quality issues.
Monitor critical product and process characteristics and communicate developing risks before significant nonconforming material is produced.
Provide technical support for customer inquiries, specification reviews, product performance concerns, and complaint investigations.
Collaborate with Sales and Operations to confirm customer requirements, product manufacturability, and technical feasibility.
Lead or support product development, customer qualification, and manufacturing trials by defining test requirements and documenting conditions, measurements, observations, results, and recommendations.
Perform or oversee finished-product testing, raw-material inspection, sample control, and verification activities.
Support product hold, release, segregation, traceability, and disposition decisions using objective quality data.
Maintain testing records, specifications, trial documentation, nonconformance records, corrective-action evidence, and other quality documentation.
Analyze historical quality and manufacturing data to identify recurring defects, process variation, yield loss, scrap, and improvement opportunities.
Provide technical guidance to production employees and leaders regarding quality standards, testing requirements, and process-related quality concerns.
Participate in customer, internal, and quality-system audits as assigned.
Lead or support cross-functional projects focused on quality improvement, scrap reduction, process optimization, product performance, and customer satisfaction.
Support process validation, product and equipment qualification, and implementation of sustainable quality improvements.
Lead or support CAPA activities, including root cause analysis, action planning, implementation, and effectiveness verification.
Participate in PFMEA reviews and risk assessments for new and existing products and processes.
Support development, implementation, and maintenance of Control Plans, work instructions, inspection methods, and quality standards.
Lead SPC initiatives and monitor process capability using appropriate quality and manufacturing data.
Perform other related technical projects as assigned.