Technical Project Manager (Unit 42)

Palo Alto Networks•Austin, TX

3d•Remote

About The Position

The Technical Project Manager will be a member of the Global Consulting Operations team, responsible for supporting multiple projects concurrently in partnership with our technical teams, clients, and internal stakeholders. This role focuses on Unit 42’s Proactive Service engagements, Digital Forensics, and Incident Response engagements. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Requirements

Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience.
3+ years of professional experience in Project Management, focusing in Cybersecurity, Digital Forensics, Incident Response, or other technical IT environments.
Ability to lead multiple small to medium-scale projects, create project plans, and ensure on-time task execution.
Ability to maintain confidentiality and diplomacy.
Effective verbal and written communication skills.

Nice To Haves

PMI Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification.
Ability to work autonomously, prioritize projects, and solve problems.
Strong proficiency with Google Suite, Asana, and Clarizen.
Previous direct client or customer consulting experience.

Responsibilities

Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs).
Maintain and update status reports for external clients and customers.
Identify, communicate, and escalate project issues and risks to the project Engagement Lead.
Partner with project Engagement team members to accomplish project goals and objectives.
Support the delivery of quality solutions to clients and customers.
Develop and maintain a solid understanding of engagements supported by the PMO.
Collaborate with the project Engagement team for project staffing needs.
Develop strong partnerships with internal and external stakeholders for each project.
Partner with the Engagement Lead to ensure projects adhere to budget and time frame guidelines.
Manage customer expectations and navigate conflict resolution.