Technical Project Manager

RWS Group•Remote,
•$70,000 - $85,000

About The Position

The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. Acting as a central point of coordination among business stakeholders, technical teams, vendors, and project leadership, the role helps keep projects on schedule, within scope, and aligned with organizational goals. The position suits an organized, detail-oriented professional comfortable in a technical environment and skilled in managing communications, documentation, and activities across concurrent initiatives. As a member of a project team supporting the TrainAI project process, the Technical Project Manager handles day-to-day project activities, including client data management, project setup, scheduling, project-file organization, and placing tasks with raters. The role coordinates client-facing activities and technical deliverables, and works with the Director, Program Managers, and Project Managers on resource allocation, task coordination, and timelines. It also participates in client and internal meetings, identifies emerging business and operational issues, and recommends ways to improve delivery, efficiency, and account performance. RWS Train AI provides end-to-end AI data services, including data collection and content generation, data annotation and labeling, human-in-the-loop data validation, and generative AI data services across languages and topic areas, guided by responsible AI principles. The position offers a base pay range of $70,000–$85,000 per year. Actual pay may vary based on factors such as position offered, location, education, training, and experience; total compensation may also include incentives, bonuses, benefits, or other perks. Candidates must reside in the advertised state to be considered.

Requirements

  • Bachelor’s degree in Business, Information Technology, Engineering, Project Management, or a related field, or equivalent experience.
  • 2–5 years of experience in project coordination, project management, operations, or technical program support.
  • Experience working with technical teams on software, infrastructure, systems, or technology projects.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities.
  • Excellent verbal, written, and presentation communication skills.
  • Proficiency with Microsoft Office Suite and Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat.
  • Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms.
  • Demonstrated coding experience, such as Python, Sequel, and whisper coding.
  • Must reside in the advertised state to be considered.

Responsibilities

  • Perform day-to-day administrative tasks related to the project life cycle.
  • Support project team members in completing daily project tasks.
  • Support client requirements, needs, and requests, including asset management, reporting, and meetings.
  • Coordinate project activities, schedules, milestones, and deliverables across technical and business teams.
  • Maintain project schedules and plans, track timelines, produce reports, and support on-time delivery.
  • Track progress and proactively identify potential risks, blockers, and dependencies.
  • Support Project Managers and Program Managers in delivering strategic initiatives.
  • Act as a liaison among technical teams, business stakeholders, vendors, and leadership.
  • Communicate project status, risks, dependencies, and key decisions to appropriate audiences.
  • Coordinate cross-functional collaboration to align priorities and deliverables.
  • Assist with technical requirements gathering, documentation, and process mapping.
  • Coordinate testing, deployment, and implementation activities as needed.
  • Recommend process improvements that positively affect profitability and/or quality.
  • Maintain project documentation using platforms such as SharePoint, Confluence, Azure DevOps, Jira, or similar tools.
  • Assist with building team automation and running technical scripts such as Python.
  • Manage client data, set up projects, schedule work, organize project files, and place tasks with raters.
  • Coordinate resource allocation, task coordination, and project timelines across engagements.
  • Participate in client and internal meetings and identify emerging business and operational issues.

Benefits

  • Paid time off starting at 25 days per year, comprising 10 sick days and 15 vacation days.
  • Company holidays.
  • Birthday day off.
  • Paid volunteer time.
  • 100% paid parental leave.
  • 401(k) retirement plan with company match.
  • Flexible work arrangements under a company-wide agile work policy.
  • Training, professional development, and personal growth opportunities.
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