Technical Project Manager

IntelliPro Group Inc.•, NJ

1d•Hybrid

About The Position

The role of the Technical Project Manager is responsible for the management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition into the Luxury Products Division. The candidate will need to work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales). The candidate will also support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope. The ideal candidate must be organized and focused on attention-to-detail for documenting all phases of the project delivery. They must work collaboratively with all cross-functional teams with demonstrated problem solving skills. They must be able to identify risks and report status clearly and effectively to other team members and senior leadership. This person should have strong communication skills and understand how to prioritize both online and omnichannel workstreams in an efficient way, while keeping the overall project objective and goals in mind. This ideal candidate will also need to be able to support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints. In order to achieve success, the candidate will need to work effectively across highly technical and strategically driven business stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap. The person must also be a self-starter who is willing to share learnings with teammates and brand teams, while also working closely with corporate partners and center of excellence (COE) teams, as well as business partners ranging from agencies to highly technical systems integration companies. This role will drive collaboration and influences multiple levels of leadership to execute on the following key deliverables & responsibilities:

Requirements

College Degree
5-7+ years experience in digital strategy with strong existing knowledge of indirect and direct-to-consumer website operations
Proficient in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW.
Experience and proficiency in working in ServiceNOW.
High level of proficiency in Microsoft Office tools: PowerPoint, Excel, Word, TEAMS and Outlook.
Great project manager with strong cross-functional relationship management and keen ability to keep projects on track.
Strong ability to manage complexity and manage multiple large projects that touch many stakeholders.
Ability to work independently and handle multiple projects simultaneously with strong time management skills and prioritization.
Ability to effectively analyze and translate data into actionable business plans.
Creative problem solver with the ability to prioritize initiatives and anticipate business needs.
Ability to build effective partnerships and interact successfully with diverse individuals at all levels.
Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations.
Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills.
Passion and understanding for digital (strategy and basic technical).
Results-oriented team player with a proven ability to influence others.
Self-motivated, results and solution oriented, strategic thinker.
Strong time management and prioritization skills.
Strong ability to manipulate large sets of data.
Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint).
Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership.
Managing Complexity, Interacts Effectively, Innovates, Leads with Human Sensitivity, Achieves Results with Integrity, entrepreneurial spirit.
Must be able to work in an office environment.

Nice To Haves

Candidates who can come into the NYC office but open to the right candidate who can commute to Berkeley Heights, NJ or Clark, NJ instead.

Responsibilities

Proven ability in successfully running multiple projects and ability to self-motivate, work independently, and as part of a team
Excellent organizational skills with avid attention to detail and follow through with strong written, verbal, and interpersonal communication, negotiation skills
Strong analytical skills with the ability to provide optimization recommendations
Strong project management skills with an ability to work collaboratively and build relationships across a matrixed environment
Clear understanding of full customer journey and must be highly organized and adapt to change as needed
Demonstrates strong omnichannel vision with a willingness to learn new technologies and platforms
Advanced technical knowledge with experience working with 3rd party integrations
Partner cross-functionally with Marketing, Operations, Digital, Retail, Data and Business Leadership teams to evaluate opportunities for creating project and process efficiencies
Manage, document, and deliver the project plan, including timeline, scope, and budget requirements for new brand acquisitions.
Work seamlessly between Global and US stakeholders from various functions (operations, supply chain, finance, IT, data, enterprise architecture, cybersecurity, retail systems, online).
Support presentations to senior leadership by summarizing the overall plan for integrating new brand acquisitions.
Document all phases of project delivery with attention to detail.
Identify risks and report status clearly and effectively to team members and senior leadership.
Prioritize online and omnichannel workstreams efficiently.
Support manager and stakeholders through the Governance process for approvals.
Summarize the strategy for integrating technical or business workstreams into the overall project roadmap.
Share learnings with teammates and brand teams.
Work closely with corporate partners, center of excellence (COE) teams, and business partners (agencies, systems integration companies).
Interpret KPIs, sales results, and analytics to support business planning and provide insights.
Act on data in collaboration with internal brand & external account partners.
Coordinate work and deliver objectives within a matrixed business structure (Marketing, Digital Operations, Supply Chain, Finance, Customer Care, Indirect eCommerce, GM, CDMO).
Actively build networks and become an in-house Supply Chain expert to influence and improve how consumer needs are met.
Demonstrate respect, develop others, and enrich team dynamics.
Focus on quality and build personal knowledge of the beauty business and consumer behaviors.
Take initiative, focus on customers, improve work processes, and develop a vision.
Show curiosity, imagine creative solutions, promote team creativity, and utilize data for insights.
Convey energy, focus on results, deliverables, and follow-through.
Reason from multiple perspectives and make decisions when facing dilemmas.
Listen and communicate effectively, present confidently, and convince others.
Actively network.