Technical Project Manager – GenAI & Data Delivery

EXL • Jersey City, NJ

2d

About The Position

We are seeking a seasoned Technical Project Manager to lead multi-team initiatives focused on Generative AI (GenAI) and advanced data solutions. The ideal candidate will have strong experience managing complex, AI-powered and data-driven projects, and will be responsible for driving delivery across multiple workstreams, ensuring alignment with business objectives, and managing stakeholder expectations.

Requirements

• 7+ years of project management experience, with exposure to AI/ML or data-driven initiatives.
• Proven experience managing GenAI, machine learning, or advanced analytics projects.
• Strong understanding of Generative AI concepts (LLMs, prompt engineering, embeddings, RAG, fine-tuning).
• Hands-on or working knowledge of leading GenAI platforms and tools such as: Anthropic (Claude), OpenAI (GPT models), Google (Gemini / Vertex AI), Microsoft (Azure OpenAI Service, Copilot), Amazon Web Services (Bedrock).
• Familiarity with AI/ML development lifecycle, APIs, and cloud AI platforms.
• Proficiency in project management methodologies (Agile, Waterfall, or hybrid).
• Hands-on experience with tools like Jira, MS Project, Rally, or similar.
• Excellent communication, stakeholder management, and problem-solving skills.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Nice To Haves

• Experience in industries such as insurance, financial services, or healthcare is a plus.
• PMP or equivalent project management certification.
• Certifications in AI/ML, Cloud (AWS, Azure, GCP), or Data Engineering are a plus.

Responsibilities

• Develop and manage comprehensive project plans for GenAI and data-driven initiatives.
• Coordinate cross-functional teams including data engineering, ML/AI engineers, data scientists, and business stakeholders.
• Ensure timely delivery of project milestones, including model development, deployment, and integration.
• Drive end-to-end delivery of Generative AI use cases (e.g., LLM-powered applications, document intelligence, chatbots, summarization tools).
• Collaborate with technical teams on model selection, fine-tuning, prompt engineering, and evaluation frameworks.
• Ensure alignment between GenAI solutions and business value realization.
• Gather, track, and manage requirements across multiple AI/data workstreams.
• Translate business needs into actionable technical requirements for AI/ML teams.
• Ensure traceability from requirements to deployment and business outcomes.
• Report directly to leadership (e.g., Data/AI Lead or Program Head) with regular updates.
• Act as the primary liaison between business teams, AI/ML teams, and external vendors/partners.
• Communicate project status, risks, dependencies, and AI-specific considerations (e.g., model performance, data readiness).
• Maintain and manage RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Identify and mitigate risks related to AI model performance, data quality, compliance, and ethical AI usage.
• Track budgets, forecast costs (including cloud/compute usage), and optimize resource allocation.
• Ensure adherence to responsible AI practices, data privacy regulations, and model governance standards.
• Support implementation of AI lifecycle management (MLOps/LLMOps) frameworks.

Benefits

• Base Compensation Range: 160,000 - 200,000
• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior