Technical Project Manager

Novomatic Americas Sales, LLC•Buffalo Grove, IL

2d•Onsite

About The Position

NOVOMATIC Americas is a member of the NOVOMATIC Group of Companies. As NOVOMATIC’s local subsidiary in the USA it is responsible for distributing gaming technology for the North American and Caribbean market. With around 20,000 employees worldwide in R&D, gaming operations and equipment manufacturing, NOVOMATIC Group of Companies offers a world class product portfolio of slot machines, electronic table games, management systems, and market leading game content. JOB SUMMARY: The Technical Project Manager will lead the team’s development process to define and deliver high quality technical projects on time. They will manage the company’s IT infrastructure and vendors. Managing relationships with vendors to optimize reliable operations.

Requirements

Bachelor's degree in Computer Science, Information Systems, Project Management, or Business Administration (MBA); or equivalent combination of education and a minimum of 5 years of relevant field experience preferred.
Thorough understanding of technology, software, hardware, process analysis, and project management principles and planning.
Strong understanding of IT security and data protection requirements, with the ability to effectively mediate and bridge communication between IT and business departments.
Strong analytical and critical thinking skills, with proven ability in troubleshooting, problem-solving, and attention to detail.
Proficiency in business intelligence and reporting tools with the ability to quickly learn new systems and tools used within the organization and industry; experience with additional platforms to support operational improvements is a plus.
Excellent verbal, written, and presentation communication skills, with strong active listening abilities.
Demonstrates a strong sense of urgency with a proven ability to meet deadlines.
Knowledge of hybrid project management methodologies, including Waterfall and Agile frameworks such as PRINCE2, PMP, or SAFe.
Must be able to successfully complete the COBIT training course.

Nice To Haves

PMP (Project Management Professional) or PRINCE2 certification preferred.
Experience with ERP systems such as Microsoft Business Central or similar platforms.
Familiarity with IT infrastructure, networking concepts, cloud-based, and On-Prem solutions.
Experience with process mapping and business process improvement methodologies such as Lean or Six Sigma.
Prior experience working in a cross-functional or multi-department environment.
Experience building and maintaining dashboards and reports using Power BI, Tableau, or similar tools.

Responsibilities

Lead all projects and IT processes using a hybrid Agile and Waterfall project management approach to optimize, standardize, and improve company efficiency and operational consistency.
Manage and maintain relationships with IT service providers and external technology partners, including contract review and negotiation to ensure favorable terms and service agreements.
Serve as the Single Point of Contact (SPOC) between external IT service providers and internal departments.
Development, documentation, and enforcement of IT guidelines, workflows and processes.
Manage competing priorities and deadlines with a high sense of urgency to ensure timely project delivery.
Ensure compliance with IT and data protection standards, regulations, and organizational requirements across all systems and processes.
Oversee the full software implementation project lifecycle from initiation through closeout, including end user training, adoption support, documentation, and ongoing assistance to internal departments.
Partner with business stakeholders to thoroughly understand and define requirements across information systems, marketing, and technology.
Maintain and ensure proper documentation of procedures and system modifications, coordinating testing to validate changes and ensure operational integrity.
Develop and maintain reports, dashboards, and business intelligence visuals to communicate project expectations, progress, and operational performance to key stakeholders, including management, customers, and investors.
Manage ad-hoc projects to provide cross-functional support across various departments within the organization.
Maintain and update the IT infrastructure report, including inventory management, security assessments, and risk evaluations.
Prepare and maintain IT and project budgets in conjunction with the finance department, conducting regular budget review meetings to ensure alignment and cost accountability.
Perform other duties as assigned.