Technical Project Manager

Vantage

16d•Remote

About The Position

Vantage is seeking a Technical Project Manager with software expertise to own delivery timelines for technology projects with retailer clients. The role works closely with engineering, product, solutions architecture, and account management to take projects from kickoff through launch, maintain clear plans and milestones in Jira, and communicate delivery status honestly to clients and senior management. The position is responsible for keeping projects on schedule, identifying and addressing slippage early, coordinating dependencies, and managing expectations and scope. The role also helps establish project management best practices across Vantage, including Jira standards, RAID and status reporting, and release processes. It includes domestic and international travel of up to 25% of the time. Vantage is headquartered in Toronto and operates as a remote-first team across North America and beyond. The preferred location is the Greater Toronto Area.

Requirements

Proven experience managing software or technology projects with engineering teams, ideally at a software company, SaaS company, or service provider.
Expert, hands-on Jira experience, including boards, sprints, epics, dependencies, workflows, dashboards, and reporting.
Ability to build and maintain project plans, rather than only updating tickets.
Strong working knowledge of Agile, Scrum, or hybrid delivery methods and the software development lifecycle, including QA, UAT, and release management.
Solid understanding of technical systems, APIs, and integrations sufficient to ask engineers relevant questions and identify risks in project plans.
Track record of managing timelines, identifying slippage early, and negotiating revised dates with engineers, stakeholders, and clients while maintaining relationships.
Excellent organization, time management, and communication skills, including clear written status reporting to senior management.
Experience managing multiple concurrent projects across several organizations.

Nice To Haves

Experience in retail media, advertising, or ad tech.
Experience in account management or another customer-facing role.
Proactive mindset and ability to independently identify process improvement opportunities.
Experience in entrepreneurship or product management.
PMP, CSM, SAFe, or similar certification.

Responsibilities

Own delivery timelines for software, integration, and platform projects with retailer clients, keeping plans, milestones, and dependencies current in project management software.
Run delivery activities with engineering, product, and solutions architecture, including sprint planning, standups, backlog grooming, release planning, UAT, and go-live readiness.
Identify slippage early, assess its cause and impact, and communicate constructively with teams and clients to reset dates and expectations before issues escalate.
Manage cross-team and third-party dependencies, including client-side technical work, and hold owners accountable for dates and deliverables.
Own program communications, including status updates, risks, blockers, and timely escalations to senior management.
Manage change requests against agreed scope and flag scope, timeline, and resourcing trade-offs to leadership.
Define and share project management best practices across Vantage, including Jira standards, RAID and status reporting, and release processes.
Run post-launch and post-release retrospectives to identify efficiencies and support continuous improvement.
Build and maintain strong relationships with internal and external stakeholders to align goals and expectations.
Travel domestically and internationally up to 25% of the time.