Technical Project Manager
About The Position
The Technical Project Manager – Ecommerce coordinates end-to-end technology project delivery across engineering, product, and business teams. The role supports requirements, schedules, dependencies, stakeholder communications, release readiness, and delivery practices to help teams provide high-quality solutions and business value. It requires strong organization, clear communication, attention to detail, and the ability to navigate ambiguity in a fast-paced environment. The position manages day-to-day execution of assigned projects from planning through delivery; supports requirements gathering, backlog organization, prioritization, and Agile ceremonies; and maintains schedules, risks, issues, dependencies, documentation, and stakeholder updates. It also assists with technical issue triage, testing and business validation, operational follow-up, and continuous improvement of delivery processes and team documentation.
Requirements
- Five to seven years of relevant professional experience or equivalent expertise.
- Bachelor’s degree in a related field or equivalent practical experience.
- Experience supporting complex technical projects with cross-functional teams, including managing team backlogs.
- Knowledge of ecommerce systems, transaction flows, order management, and platform operations.
- Understanding of systems, the software development lifecycle, web technologies, and modern development practices.
- Familiarity with Agile methodologies, including Scrum, Kanban, Lean, or Scaled Agile Framework.
- Experience writing user stories or functional requirements.
- Strong organizational skills and ability to manage multiple tasks and timelines.
- Experience with JIRA, Confluence, or similar project tracking systems.
- Strong communication skills, including conveying updates to technical and non-technical audiences.
- Ability to thrive in a fast-paced environment and collaborate across diverse teams.
Nice To Haves
- PMP, Scrum Master, or CSPO certification.
Responsibilities
- Manage day-to-day execution of assigned technology projects from planning through delivery.
- Coordinate requirements gathering and translate business needs into user stories, acceptance criteria, and task definitions.
- Support backlog organization and prioritization discussions with business and technical stakeholders.
- Maintain project schedules, milestones, and delivery plans to support on-time, high-quality execution.
- Track project risks, issues, dependencies, and scope changes, escalating concerns to program management as needed.
- Support release planning and readiness activities, as well as post-release follow-up.
- Keep project documentation, decisions, timelines, and action items current and accessible.
- Coordinate project activities and alignment with software development managers, developers, QA, product owners, TPMs, and business stakeholders.
- Participate in or facilitate standups, sprint ceremonies, and project check-ins.
- Surface and track cross-team dependencies, risks, and blockers, following through and escalating when appropriate.
- Communicate project status, risks, and technical concepts in clear, business-friendly updates.
- Develop an understanding of relevant system functionality, integrations, and business workflows.
- Assist with issue triage by gathering information, coordinating investigations, and facilitating resolution with engineering teams.
- Support user acceptance testing, regression testing, and business validation activities.
- Monitor operational impacts of project delivery and help document procedures, workflows, and best practices.
- Coordinate remediation activities for defects, incidents, and service requests.
- Support Agile delivery practices and reinforce team working agreements.
- Review completed work for alignment with documented requirements and acceptance criteria.
- Maintain project artifacts, templates, standard operating procedures, and team documentation.
- Identify opportunities to improve delivery processes and team effectiveness.
Benefits
- 100% employer-paid healthcare premiums for the employee.
- Generous paid family leave.
- Employer-paid life insurance.
- Employer-paid long- and short-term income protection insurance.
- 401(k) employer matching for US employees.
- Pension employer contributions for UK, Ireland, and Mexico employees.
- Fitness reimbursement.
- Commuter benefit.
- LinkedIn Learning.
- Comprehensive relocation package for certain roles.
- Hybrid work environment.
- Company events that celebrate the spirit of Pokémon.
- Competitive cash-based compensation programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
