Technical Project Manager

OU Education Services•Texas, TX

17d

About The Position

OU Education Services is seeking a Technical Project Manager, Enterprise Systems & Integrations to lead complex enterprise technology initiatives across its online education ecosystem. The work spans CRM implementation, system integrations, data lakes and data platforms, migration, automation, and AI solutions. This is a hands-on role combining technical fluency with disciplined project leadership. The project manager works with architects, engineers, administrators, analysts, vendors, and business leaders to understand architecture, dependencies, data flows, environments, and testing strategy, then turn them into execution plans and business outcomes. The role drives initiatives from solution design through production and stabilization, partners with OU IT on its technical roadmap, and leads CRM readiness and data platform workstreams. OU Education Services is moving toward AI-native operations. The project manager is expected to use generative AI tools and agents to accelerate delivery and remove blockers, applying judgment to validate their output and helping establish practical, responsible, well-governed AI practices. The role leads technical delivery across enterprise systems and integrations, data migration and quality, testing, releases, vendors, and cross-functional stakeholders. It also partners with the Senior Enterprise Project Manager to strengthen technical governance and delivery standards across the PMO. Applicants must reside in Texas, Oklahoma, Florida, Colorado, or Arizona. The stated salary range is $85,000–$97,000 per year.

Requirements

Experience leading and managing technical teams, including architects, engineers, developers, or administrators, through complex delivery.
Direct Salesforce delivery experience involving implementations, configuration, or integrations on the platform.
Data warehouse or data lake experience, including data migration, mapping, validation, and reconciliation.
At least 5 years of technical project management or enterprise delivery experience, with significant responsibility for enterprise systems, integrations, or software implementations.
Strong working knowledge of enterprise application architecture and systems integration concepts, including REST APIs, JSON or XML payloads, authentication, interfaces, and error handling.
Strong communication skills across architects, engineers, vendors, business leaders, and executives, with the ability to challenge assumptions and drive complex problems to resolution.
Bachelor's degree or an equivalent combination of education and relevant professional experience.
Must reside in Texas, Oklahoma, Florida, Colorado, or Arizona.

Nice To Haves

Hands-on use of generative AI tools and agents to accelerate project delivery.
Based in the North Texas or Dallas area.
Experience with Salesforce Education Cloud or in higher education, online education, or a university environment.
Experience with student information systems, ERP, contact center platforms, marketing automation, or enterprise AI solutions.
Experience managing third-party systems integrators or implementation partners.
Experience with identity management, SSO, or role-based access; cloud-based enterprise technologies and modern SaaS architectures.
Experience with Jira, Confluence, Smartsheet, or Azure DevOps.
PMP, PMI-ACP, Certified ScrumMaster, SAFe, or comparable certification.
Salesforce, cloud, or data certifications.

Responsibilities

Lead enterprise technology initiatives from discovery and solution design through development, testing, deployment, and stabilization.
Build integrated delivery plans encompassing architecture, business requirements, integrations, data, configuration, testing, security, vendor dependencies, and deployment.
Partner with architects and system owners on solution design, connecting technical decisions to scope, sequencing, dependencies, and business impact.
Monitor the technical critical path and surface risks involving scope, architecture, data integrity, security, performance, or timelines.
Document decisions, assumptions, dependencies, and open questions, and drive them to resolution.
Use generative AI tools and agents to create and refine project artifacts, identify risks and dependencies, and help unblock technical teams; validate AI-generated output.
Help establish practical, responsible, and well-governed AI practices as the organization moves toward AI-native operations.
Lead initiatives integrating enterprise applications, CRM, student systems, data platforms, communication tools, and third-party SaaS.
Manage dependencies across REST APIs, web services, authentication, middleware, file-based and real-time integrations, and scheduled processes.
Review integration requirements, interface specifications, and data mappings; trace workflows across platforms, find failure points, and establish ownership across systems and vendors.
Maintain traceability from functional and technical requirements through testing and delivery.
Lead data migration and conversion activities, including mapping, cleansing, validation, reconciliation, exception management, and cutover planning.
Develop and manage system integration, user acceptance, regression, and data validation testing strategies, including defect severity, ownership, and acceptance criteria.
Ensure critical defects and known limitations are visible before go-live; use SQL, logs, reports, and API outputs to validate issues and support problem-solving.
Develop implementation and cutover plans covering configuration, development, integrations, migration, testing, access, deployment, and operational readiness across development, test, staging, sandbox, and production environments.
Lead go-live readiness reviews; ensure rollback strategies, contingency plans, and support coverage are in place; manage post-launch stabilization and transition to support.
Lead technical delivery across vendors, implementation partners, and systems integrators; evaluate their plans and deliverables, challenge unclear responses, and track commitments.
Serve as the primary delivery owner across Operations, IT, architecture, data and analytics, vendors, and university stakeholders; translate between technical and business audiences and drive accountability across teams.
Partner with the Senior Enterprise Project Manager to strengthen technical governance and delivery standards across the PMO.
Maintain integrated plans, dependency maps, RAID and decision logs, requirements, test plans, cutover plans, and status reporting.
Provide visibility into technical complexity, delivery risk, and upcoming demand to support prioritization and capacity planning across the enterprise technology portfolio.