Technical Project Manager

McGraw Hill LLC.•UNAVAILABLE, UNAVAILABLE

1d•Remote

About The Position

The Technical Project Manager works with a broad range of stakeholders to plan, schedule, execute, track, and deliver roadmap projects on time, within scope, and to quality standards. The role partners with technical product management, engineering, QA, and business teams to manage milestones, remove obstacles and risks, and guide agile teams in completing commitments. The Project Manager is the primary facilitator of collaboration across teams and is responsible for resolving and reporting impediments. This is a remote role based in the United States. The position manages project delivery and release activities, supports scrum teams, champions agile practices, ensures understanding and execution of the SDLC, and maintains project plans, artifacts, communications, and decision records. It may also require adapting to content projects by helping create traditional product artifacts such as charters and user stories.

Requirements

Project management experience managing timelines, resources, and scope to meet business requirements.
In-depth knowledge of software development and adoption; Ed Tech experience is ideal.
Fluency in AI tools and emerging technologies, using them to improve project planning, workflow automation, documentation, and cross-functional collaboration.
Self-motivated and well-organized, with the ability to prioritize tasks and work under pressure.
Outstanding oral and written communication skills.
Strong organizational, planning, and prioritization skills.
Adequate product knowledge and understanding of markets and customers.
Proven ability to build and lead strong teams, as well as other Project Managers.
Experience building and scaling highly engaged, high-performing product teams in a fast-paced SaaS environment.
Exceptional problem-solving skills and a history of building effective relationships at all levels.
Ability to work successfully across matrix environments and lead dispersed team members across offices and time zones.
Scrum Master experience as a coach or facilitator and proficiency in an agile project management environment.
Ability to work with cross-functional teams in an agile software development environment.
Adaptability to changing business opportunities and priorities; diplomacy in managing expectations, behaviors, and personalities.
Ability to understand both the big picture and the details needed for successful project or program delivery.
Comfort driving issues and risks to resolution or mitigation and proactively removing impediments.
Bachelor's degree in Business, Information Technology, Computer Science, or a related field preferred.

Nice To Haves

Advanced degree.
Project Management Professional (PMP) certification.
Certified Scrum Master (CSM) certification.
Experience in consulting and working with business partners and external vendors using traditional and rapid/lightweight project management.

Responsibilities

Own delivery of agreed project milestones and commitments, including maintained software, on time, within scope, and to quality standards.
Identify and remove impediments, monitor schedule compliance, and escalate potential delivery issues.
Drive issue resolution and risk mitigation.
Keep teams and stakeholders focused on intermediate milestones and end-to-end user experience delivery.
Facilitate project releases, including Go/No Go meetings and documented release plans.
Monitor and drive technology ticket maintenance and resolution.
Coach and facilitate one or more scrum teams, champion agile methodologies, and ensure understanding and execution of the SDLC.
Monitor team progress and redirect efforts as needed; shield teams from sprint distractions and nurture team health and morale.
Track roadmap commitments following prioritization and identify, communicate, and mitigate cross-project and cross-team dependencies and risks.
Ensure project charters are complete, approved, and maintained as living documents.
Establish team norms and maintain accurate, visible decision logs and project artifacts.
Execute project kick-offs and iteration 0 activities, and resolve dependencies.
Own project communication plans and communicate effectively across teams and stakeholders, adapting style to the audience.
Diplomatically address stakeholder issues, manage dependencies, and escalate when necessary.
Take and share accurate notes at an appropriate level of detail.
Create and maintain meeting agendas, identify and invite appropriate attendees, and confirm required attendance.
Assist with creating traditional product artifacts for content projects, including charters and user stories, as needed.