Technical Program Product Manager III

TekWissenArlington, VA
Hybrid

About The Position

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop, consume content, and interact with digital services. With a strong presence across e-commerce, cloud computing, digital streaming, and artificial intelligence, the company is known for its customer-centric approach, innovation-driven culture, and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses, communities, and economies worldwide.

Requirements

  • 5+ years of relevant experience in business analysis, technical program management and functional and technical systems design.
  • Demonstrated proficiency in all of the following methods data analysis/visualization, process design, stakeholder management, large systems deployments.
  • Deep experience with Salesforce and/or similar CRM applications.
  • Experience in Agile/Scrum development methodologies.
  • Proven ability to use data to qualify assumptions and recommendations
  • Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing
  • Bachelor's degree

Nice To Haves

  • Excellent analytical, critical thinking, and problem solving skills
  • Ability to communicate technical information to both technical and non technical stakeholders
  • Experience with the Financial Force Professional Services Automation (PSA) product or other PS automation application.
  • Experience working within a high growth, technology company
  • Master's degree
  • Proven ability balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment.
  • Salesforce preferred
  • Certinia/FinancialForce experience preferred

Responsibilities

  • Conducting analysis to identify opportunities, highlight strengths, and provide recommended corrective actions.
  • Requirements gathering, aggregation and development.
  • Design and visualization of both functional and technical solutions with a diverse range of stakeholders.
  • Detailed business process optimization and design.
  • Invent new ways to define and measure program effectiveness and organizational productivity.
  • Root cause analysis and presentation of recommendations.
  • Acting as the SME for one or more functional areas and delivering training in these areas.
  • Performing regular system audits to ensure complete and accurate data.
  • Contributing to the writing of papers for internal audiences.
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