Technical Program Manager III (6303)

itD Tech

3d•Remote

About The Position

itD is seeking a Technical Program Manager III to drive the successful execution of complex, cross-functional programs supporting service experience transformation and enterprise tooling initiatives. This role will be responsible for leading program strategy, managing dependencies across multiple teams, and ensuring timely delivery of high-impact initiatives. The ideal candidate will bring strong expertise in technical program management, agile delivery, and stakeholder engagement, with a proven track record of driving large-scale programs in fast-paced, ambiguous environments.

Requirements

4–6 years of experience in Technical Program Management or Project Management in large-scale environments
Strong experience in project planning, scheduling, tracking, and risk management
Experience delivering technology or business application solutions across multi-platform systems
Experience facilitating agile methodologies and managing multiple concurrent workstreams
Strong stakeholder management, communication, and cross-functional collaboration skills
Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
Experience translating business needs into technical requirements and execution plans
Bachelor’s degree in Computer Science, Engineering, or a related technical field

Nice To Haves

Experience working in large technology organizations or big tech environments
Exposure to AI/automation tools, CRM platforms, or enterprise systems
PMP or PMI certification
Strong executive communication and reporting experience
Advanced degree or PMP certification preferred

Responsibilities

Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
Manage cross-functional coordination across engineering, product, operations, and business teams
Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
Own program reporting, including executive-level updates on status, risks, and mitigation strategies
Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
Drive change management initiatives, including business-to-team mapping and process transformation
Ensure knowledge transfer, documentation, and operational continuity across programs
Attend regular internal practice community meetings
Collaborate with your itD practice team on industry thought leadership
Complete client case studies and learning material (blogs, media material)
Build out material to contribute to the Digital Transformation practice
Attend internal itD networking events (in person and virtual)
Work with leadership on career fast-track opportunities