Technical Program Manager
About The Position
Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: Build Trust, Be Bold, Act with Kindness, and Create Community. Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us. We are seeking a Technical Program Manager to lead cross-functional technology projects and programs across our enterprise technology landscape. Initiatives may span customer-facing platforms, ERP and supply chain applications, systems integrations, data and analytics, and infrastructure. In this role, you will translate business objectives into actionable plans, coordinate delivery across internal teams and external partners, and maintain alignment from initiation through launch. Depending on organizational needs, you may manage individual projects or a group of related workstreams.
Requirements
- Working knowledge of enterprise applications, systems integrations, APIs, data and analytics, and technology infrastructure.
- Strong project planning, organization, facilitation, and problem-solving skills.
- Experience with Agile, Scrum, waterfall, and hybrid delivery approaches.
- Ability to communicate effectively with business, technical, vendor, and leadership audiences.
- Ability to build alignment, maintain momentum, and drive execution in a collaborative environment.
- 5+ years of experience in project management, program management, business systems analysis, or related technology delivery roles.
- Demonstrated experience delivering cross-functional technology initiatives involving business stakeholders, technical teams, and external partners.
- Experience managing project plans, budgets, resources, vendors, risks, and dependencies.
- Experience gathering and validating business requirements when dedicated Business Analyst support is not available.
- Bachelor's degree in Information Systems, Business, Computer Science, or a related field, or equivalent professional experience.
Nice To Haves
- Experience working across multiple technology domains, regions, or business functions preferred.
- PMP or related certification is a plus.
- Ability to support east coast time zone preferred.
Responsibilities
- Lead technology projects and smaller-scale programs from planning through implementation.
- Develop and maintain clear objectives, workplans, milestones, budgets, and success measures.
- Coordinate delivery across business stakeholders, technology teams, vendors, and consulting partners.
- Partner closely with a Business Systems Analyst or independently to gather, document, and validate business requirements, translating them into clear functional and technical specifications.
- Manage risks, issues, dependencies, decisions, and resource constraints, escalating when appropriate.
- Facilitate stakeholder alignment and maintain accountability across teams without direct authority.
- Create clear status reports, decision materials, dashboards, and other program documentation.
- Contribute to consistent program management practices and ways of working.
Benefits
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Health, vision, dental, retirement and more
- Flexible spending account
- Employee assistance program
- Fitness perks
- Product samples and discounts
- Company discretionary bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
