Technical Program Manager

Priority Technology Holdings, LLC

12h•Remote

About The Position

The Technical Program Manager plays a key role in driving large, complex, and technically challenging programs that span multiple teams and systems. This role is responsible for ensuring alignment between technical execution and business objectives, enabling teams to deliver measurable outcomes. The position requires strong technical acumen, program leadership, and the ability to navigate ambiguity while coordinating cross-functional efforts. You will partner closely with Engineering, Product, Business, and IT teams to drive execution, manage dependencies, and deliver high-impact programs.

Requirements

Bachelor’s degree in Business, Project Management, Computer Science, or a related field, or equivalent practical experience.
5+ years of experience in technical program or project management, preferably in technology or financial services sectors.
Proven track record of managing complex programs and achieving measurable business outcomes.
Expertise in project management tools (e.g., Jira, Confluence, MS Project) and reporting systems.
Strong organizational, analytical, and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Ability to work effectively in a remote environment, demonstrating leadership and adaptability.
Communication: Clearly communicates program goals, risks, and updates to both technical and non-technical stakeholders.
Accountability: Owns program outcomes and ensures delivery against commitments.
Willingness to Learn: Adapts to evolving technologies, tools, and program needs.
Team Orientation: Builds strong cross-functional relationships and drives collaboration.
Self-Awareness: Seeks feedback and continuously improves leadership and program effectiveness.

Nice To Haves

Experience in the financial services industry or another highly regulated environment.
Familiarity with Agile methodologies and experience leading Agile teams.
PMP, PgMP, or similar program management certification.
Google Workspace familiarity including Gemini or other AI tooling.

Responsibilities

Define program scope, objectives, success metrics, and strategic alignment with organizational goals.
Bridges the gap between engineering teams and business stakeholders, focusing on system architecture, development, and implementation.
Oversee multiple interrelated projects within the program, ensuring seamless execution and delivery.
Identify and manage program dependencies, risks, and issues, ensuring timely mitigation and resolution.
Facilitates technical trade-off discussions and ensures decisions are data driven.
Collaborate with leadership and cross-functional teams including but not limited to Business, Product Management, Engineering, and IT teams to ensure program outcomes align with long-term business objectives.
Translate business goals into actionable program plans that drive growth and innovation.
Build and maintain strong relationships with stakeholders, ensuring high levels of satisfaction with program outcomes.
Facilitate effective communication between teams, leadership, and external partners to maintain alignment.
Develop and maintain enhanced program reporting mechanisms to support data-driven decision-making.
Provide clear, concise updates to leadership on program performance, risks, and opportunities.
Identify and implement best practices in program management to enhance efficiency and quality.
Champion a culture of continuous feedback and improvement across all program activities.