Technical Program Manager

Samsara

5d•Remote

About The Position

The Technical Program Manager (TPM) for Solutions Integration Services partners with our largest customers to proactively identify, scope, and prioritize high-impact integrations that drive meaningful business outcomes. In this role, you will lead customer-facing discovery and delivery conversations, translate business needs into well-scoped technical projects, and orchestrate cross-functional delivery with Services, Customer Success, Sales and R&D teams. You will serve as the primary owner of integration planning and technical scoping for assigned enterprise accounts, ensuring customers receive the most value from our platform through thoughtfully prioritized, technically sound integration solutions. This is a highly cross-functional, customer-facing role that blends technical fluency, relationship management, and program orchestration. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Requirements

4+ years of experience in Technical Program Management, Solutions Architecture, or a related technical customer-facing role
Experience working with APIs, integrations, and technical systems
Strong customer-facing communication and stakeholder management skills
Ability to translate business needs into technical project scope
Proven ability to work cross-functionally with Product, Engineering, Sales, and Services teams
Comfortable operating in a fast-paced, evolving environment
Strong organizational and prioritization skills
Bachelor’s degree from a 4-year institution

Nice To Haves

Prior experience as an Engineer, Architect, or Technical Consultant
Enterprise SaaS or platform experience
Strong understanding of system integrations and data flows
Experience working with large, complex customer environments
A strategic mindset with attention to technical detail
A bias for action and ownership

Responsibilities

Lead integration planning for enterprise customers
Own customer-facing integration discovery and roadmap conversations
Develop and maintain integration roadmaps aligned to customer priorities
Identify the most strategic integrations to pursue first
Scope and prioritize technical projects
Translate business needs into clearly scoped technical projects
Perform technical vetting to ensure feasibility and alignment
Partner with customer account teams on prioritization decisions
Define project goals, success criteria, and expected impact
Drive cross-functional coordination
Work closely with Solutions Integration Engineers, Product, Engineering, Sales, Support, Customer Success, and Implementation teams
Provide delivery teams with context, documentation, and alignment
Support scalable integration initiatives
Scope and coordinate pre-built or repeatable integration solutions
Partner with internal teams to bring standardized integrations to market
Support deployment plans in customer or Samsara hosted environments
Track outcomes and impact
Maintain accurate CRM records for integration initiatives
Track project completion, adoption, and integration maturity improvements
Report on success metrics quarterly
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices