Technical Program Manager

Merge API•San Francisco, CA

About The Position

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge is looking for a Technical Program Manager to drive complex, technical initiatives across our engineering organization. You'll be responsible for leading large-scale projects that enhance our product and infrastructure, working closely with engineering teams to ensure successful delivery while managing stakeholder relationships across the organization.

Requirements

2+ years experience driving technical projects in professional settings, with technical program management experience being a plus
Ability to balance multiple concurrent projects in an a fast-paced and frequently evolving environment
Leadership experience that exemplifies curiosity, compassion, and empathy
Ability to engage in technical discussion and invest in learning technical concepts
Computer Science background or other technical / quantitative orientation

Nice To Haves

Prior startup experience is a plus

Responsibilities

Work closely with the R&D leadership (incl. Head of Engineering, Head of Security, Product Management, etc.) to ensure projects are executed effectively and meet deadlines
Drive new products and features through the development process, serving as a central source of truth for the who, why, what, when, and how of projects you manage
Develop the requirements to deliver projects successfully by working backwards from target outcomes
Be a driving force in the organization of customer requests and issues, and collaborate with team leads to balance them against larger product initiatives
Manage the lifecycle of Engineering tasks and projects, and collaborate cross functionally with stakeholders across the whole company
Contribute to the maturation of internal tooling and processes that accelerate our teams and simplify delivery execution