Technical Program Manager, Vehicle Programs

Aurora•Pittsburgh, PA

18h•Hybrid

About The Position

Aurora is seeking a Technical Program Manager to lead sustainment activities on the Vehicle Programs team. The team delivers and supports vehicles for internal and external customers as Aurora scales commercial deployment of its self-driving technology. This role helps ensure deployed vehicles continue to meet customer needs throughout their post-deployment lifecycle. The position owns hardware health, reliability, and operational readiness across the active deployed fleet. It establishes and monitors field-quality, component-failure, and fleet-uptime KPIs; communicates technical signals about hardware and embedded-firmware issues; and drives resolution of prioritized fleet issues with engineering teams. It also coordinates service-parts provisioning and replenishment, strengthens RMA and failure-analysis workflows, and supports aftersales service documentation, diagnostics tooling, and technical escalations. The Technical Program Manager identifies and reports fleet-sustainment risks, removes roadblocks, aligns priorities across cross-functional partners, and provides program status updates to leadership. The role is based near an Aurora office, preferably Pittsburgh, Pennsylvania, or Dallas, Texas, requires up to 25% travel, and follows Aurora’s expectation that employees work from the office at least three days per week, with some roles requiring up to five days based on operational needs.

Requirements

Experience in program management and operations of highly technical initiatives.
Ability to break complex projects into manageable milestones and deliver them successfully and on time.
Strong verbal and written communication skills, including communicating succinctly and effectively with global audiences at all levels, from line engineers to partners and C-level executives.
Strong collaboration, attention to detail, and organizational skills; ability to influence, motivate, and work across multiple projects without losing track of commitments.
Experience building project plans and roadmaps with clear dependency management.
Demonstrated direct impact through the design, development, and launch of exceptional products and programs.
Technical aptitude and ability to understand technical designs, challenges, and risks and work closely with engineers.
Bachelor’s degree or equivalent practical experience.
Based near an Aurora office, preferably Pittsburgh, PA, or Dallas, TX.
Ability to travel up to 25%.

Nice To Haves

Experience in scaled deployments in the automotive or aerospace industries.
Familiarity with autonomous vehicle systems.
Experience using AI tools in a business setting to solve problems and improve productivity.
Hands-on experience using project management tools to execute and manage projects.

Responsibilities

Own hardware health, reliability, and operational readiness across the active deployed vehicle fleet throughout its post-deployment lifecycle.
Define, establish, and monitor KPIs for field quality, component failure rates, and fleet uptime.
Provide technical signals on fleet hardware and embedded-firmware issues requiring engineering investigation or remediation.
Maintain and prioritize the top issue list and drive its burndown with engineering teams.
Establish and optimize service-parts provisioning, buffer-stock, and supply-replenishment processes with Supply Chain and Operations.
Strengthen RMA workflows, failure-analysis procedures, and feedback loops with Quality and Manufacturing.
Support vehicle-hardware aftersales activities, including field-service documentation, service and diagnostics tooling, and technical-support escalation.
Identify, catalog, and report risks to fleet sustainment.
Remove roadblocks and align priorities across cross-functional partners.
Provide clear program status reporting to leadership.
Build project plans and roadmaps with clear dependency management and deliver initiatives through manageable milestones.