Technical Program Manager

Ecolab•San Francisco, CA

3d•$101,400 - $152,100•Remote

About The Position

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments. An exciting and challenging position exists as a Technical Program Manager at CoolIT. As a member of the Program Group, you would be accountable for the planning, development and launch of numerous new product introductions (NPI’s). The Technical Program Manager (TPM) leads the Program Core Team and serves as its battle captain, orchestrating cross-functional execution, technical integration, and accountability. Through deep technical understanding and risk-based decision-making, the TPM drives alignment, challenges assumptions, and ensures customer commitments are translated into successful outcomes. This will be a remote role and will be reporting to the Portfolio Manager based in Calgary, Canada.

Requirements

Bachelor’s degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.
5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
Proven ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.
Strong engineering collaboration skills, with the ability to drive solution trade-offs across design, validation, manufacturability, reliability, cost, and schedule.
Experience supporting DFMEA, technical risk assessments, root-cause analysis, issue resolution, and mitigation planning.
Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.

Responsibilities

Lead the Program Core Team to drive from concept assessment, technical execution, cross-functional integration, customer alignment to NPI launch readiness and be accountable for the success of the overall program/project.
Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.
Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
Drive solution development with engineering teams by challenging assumptions, facilitating design trade-offs, resolving technical issues, and aligning decisions to customer commitments and program risks.
Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.
Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers.
Travel globally up to 10%-20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.

Benefits

Employer-provided benefits coverage begins on the first day of the month following your date of hire.
Employees can choose from a selection of medicals plans, along with dental and vision coverage, with premiums shared between the employer and employee.
Voluntary Life & AD&D Insurance: Employee-paid Life and Accidental & Dismemberment (AD&D) coverage
Employer-paid premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
401(k) Retirement Plan: 2% employer-sponsored contribution.
Three weeks of paid time off, six flex days, plus a one-week company-wide holiday shutdown.
$1,000 annually to support professional development and continued learning.
“Dress for Your Day” in a casual, professional workplace environment.
Flexibility of a remote work environment
medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations.