Technical Program Manager

Sirius XM • New York, NY

7d

About The Position

As a Technical Program Manager within User Identity Services (UIS), you will serve as a domain leader responsible for delivering large-scale, cross-organizational initiatives that power critical identity capabilities across the enterprise. This role directly impacts the reliability, scalability, and evolution of Core Identity platforms that underpin customer-facing experiences and business-critical systems. You will shape domain strategy, ensure predictable, high-quality delivery across highly interdependent systems. Your leadership will reduce delivery risk, improve execution maturity, and enable strategic transformation initiatives across Product and Technology.

Requirements

• 3+ years of experience in Technical Program Management, Engineering Program Management, or related technical leadership roles.
• Experience leading cross-functional programs across distributed systems, microservices, or enterprise platforms.
• Bachelor’s degree in computer science, Engineering, or related field, or equivalent combination of education and experience.
• Experience operating in Agile and/or SAFe environments, including PI Planning and release management.
• Demonstrated experience leading complex, multi-team initiatives with high business impact and Experience managing dependencies across multiple engineering teams and organizations.
• Proven ability to influence without authority and communicate effectively with engineering leaders and executives.
• Experience with financial risk management, cost tradeoffs, and roadmap investment planning.
• Experience supporting incident response, release coordination, and operational readiness processes.
• Experience leveraging automation and AI-powered tools to improve planning, documentation, and program execution.
• Strong analytical and structured problem-solving skills.
• Must have legal right to work in the U.S.

Nice To Haves

• Experience working with tools such as Jira, Confluence, Monday.com, and Google Suite for program tracking and reporting.
• Familiarity with observability and monitoring platforms such as Datadog.
• Exposure to data platforms such as Databricks.
• Working knowledge of SQL for data validation, reporting, or analysis.
• Experience leveraging dashboards and analytical tools to inform delivery and risk management decisions.
• Experience with automation and/or AI tools such as ChatGPT, Gemini, etc.

Responsibilities

• Own portfolio-level delivery and domain strategy for Core Identity Domain under User Identity Services, partnering with Product and Engineering to define roadmaps, multi-year sequencing, and investment tradeoffs.
• Lead large-scale, cross-functional initiatives across multiple teams with minimal oversight, ensuring predictable, scalable, and high-quality execution.
• Serve as a domain leader for Core Identity platforms, integrations, and inter-system communication, with strong architectural literacy across microservices, distributed systems, and event-driven environments.
• Apply deep domain knowledge in Identity, User Accounts, and User Profiles, understanding end-to-end customer flows, system touchpoints, and business impact across the lifecycle.
• Review and interpret technical designs and system architectures to assess feasibility, risks, scalability, and integration tradeoffs.
• Drive dependency management, product demos, release readiness, capacity planning, and delivery forecasting across complex environments.
• Proactively identify, assess, and mitigate risks across cross-functional teams and operational areas.
• Lead production readiness, incident coordination, breaking-change management, and governance alignment.
• Provide executive stakeholders with clear decision frameworks, financial and schedule tradeoffs, and data-backed recommendations.
• Act as Product Owner for technical initiatives when needed and continuously improve execution standards and delivery governance.
• This role operates at both strategic and tactical levels, shaping architectural direction while ensuring disciplined execution across mission-critical identity systems. This is an individual contributor leadership role with significant cross-functional influence.

Benefits

• The base salary for this position is expected to be in the range of $107,000 to $140,000.
• This role might be eligible for discretionary short-term and long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree