Technical Program Manager (TPM)

xCures Inc.

8h•$115,000 - $145,000•Remote

About The Position

We’re seeking a TPM to own the systems, tools, and processes that power product delivery at xCures. This hybrid role combines product management, technical program facilitation, and product operations to ensure that cross-functional teams can move fast, deliver reliably, and continuously improve. You’ll be the connective tissue between those teams, translating product goals into technical detail, standing up processes that scale, and ensuring high-quality, projectable execution. This is a hands-on role for someone equally comfortable in development working sessions, customer calls, ticketing systems, documentation, and release reviews.

Requirements

Bachelor’s degree (technical, healthcare, or data-related field preferred)
3-5+ years in technical product, program, and/or product operations roles in high-growth technology environments
Proven track record of leading complex, cross-functional initiatives from definition to delivery
Experience interfacing with both engineering teams and customer-facing roles
Outstanding (internal and external) communication, organization, and problem-solving abilities
Technical acumen and curiosity (e.g., ability to engage on APIs, data pipelines, cloud infra, AI/ML)
Deep understanding of agile execution and tooling
Comfort defining processes and enforcing quality standards
Strong organizational and systems-thinking mindset, balancing immediate and long-term needs
Authorization to work in the United States

Nice To Haves

Advanced degree in a relevant field
HealthTech and/or AI background
Enterprise SaaS delivery experience
Deeper technical skillset (e.g., scripting, automation, data analysis/visualization, etc.)
Mission alignment

Responsibilities

Drive cross-functional standups and delivery across implementer (i.e., Engineering, Data Science) teams — managing execution cadences and sprint hygiene
Support product operations and SDLC practices including functional testing, release validation, and documentation generation
Lead “tiger teams” for strategic or emergent initiatives
Maintain crisp, transparent communications and stakeholder alignment, including executive reporting
Manage triage of inbound product requests, coordinating prioritization, routing decisions, and communicating outcomes to stakeholders
Build and maintain internal and external technical training, product guides, and support resources
Write, maintain, and supplement user stories, requirements, and tickets, ensuring that the technical detail is sufficient for accurate estimation, smooth implementation, and user acceptance
Partner with customer-facing teams to onboard clients, capture requirements, and synthesize feedback into actionable improvements
Develop and support PRDs, success metrics, and instrumentation to measure adoption and performance of tools and features
Establish and maintain monitoring and feedback loops, including dashboards and telemetry for user experience and system health