AVP - Technical Program Manager

Barclays•Hanover Township, NJ

6d•$169,950 - $186,945•Hybrid

About The Position

The purpose of the role is to manage the efficient delivery of large-scale technical projects and capabilities across the bank. This involves collaborating with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget, and quality requirements. The role also involves advising and influencing decision-making, contributing to policy development, and taking responsibility for operational effectiveness. For individuals with leadership responsibilities, they are expected to lead a team, set objectives, coach employees, and appraise performance. For individual contributors, they will lead collaborative assignments, guide team members, identify the need for other specializations, and identify new directions for assignments or projects. They will also consult on complex issues, identify ways to mitigate risk, develop new policies/procedures, and take ownership for managing risk and strengthening controls. This role requires understanding how different areas coordinate and contribute to organizational objectives, collaborating with business-aligned support areas, engaging in complex data analysis, communicating complex information, and influencing stakeholders to achieve outcomes. All colleagues are expected to demonstrate Barclays Values (Respect, Integrity, Service, Excellence, Stewardship) and the Barclays Mindset (Empower, Challenge, Drive).

Requirements

Experience in managing the delivery, resource allocation and improvement of complex technical project capabilities.
Experience using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints.
Experience collaborating with customers and business teams to manage and implement customer trials.
Experience collaborating with software engineers, quality teams, product managers and other engineering teams.
Experience in identification, assessment, and mitigation of risks associated with technical projects.
Experience managing change requests and communication with stakeholders.
Experience managing vendor relations involved in technical projects.
Experience staying abreast of the latest industry technology trends and technologies.
Experience in ensuring high quality transformational change by working on projects focused on enhancing Partnership co-branding credit card application capabilities and successfully deploy them in production on time and within budget.
Experience gathering business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SMEs).
Experience coordinating overall project documentation across all bank functions including requirements, meeting agendas, meeting minutes, weekly status reports, etc. using project management tools such as MS Project, and MS Visio.
Experience creating and updating project plans and tracking upcoming deliverables and ensuring completion of project milestones and tasks.
Experience updating budget tracking sheets and monitoring forecast vs. actuals.
Experience ensuring projects are completed according to time and budget schedules, and that objectives conform to line of business' overall standards, operations objectives, user requirements and client’s needs.
Experience providing status and updates on programs as requested with executive management, partners and internal project teams.
Experience ensuring Key Measures of Success and Benefits are quantifiable and measurable post implementation.
Experience identifying and implementing continuous improvement and best practices in the project life cycle especially Agile ways of working within and across industry segments.
Experience managing capacity allocation to make sure right capacity is allocated for prioritized initiatives that meet company objectives for the year.
Proficiency in tools and technologies such as: Kafka, ActiveMQ, IBM, MQ, AWS, MS Project, Excel, Visio, Access, Power Point, among others.
Demonstrate Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive.

Nice To Haves

Leadership responsibilities: People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
Individual contributor: Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.

Responsibilities

Manage the delivery, resource allocation, and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies.
Collaborate with customers and business teams to manage and implement customer trials to support the proposal of technically feasible solutions, and effort and timeline expectations.
Collaborate with software engineers, quality teams, product managers, and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the bank's objectives, regulation, and security policies.
Identify, assess, and mitigate risks associated with technical projects.
Manage change requests and communicate with stakeholders throughout the project lifecycle.
Manage vendor relations involved in technical projects to ensure they deliver according to agreed terms.
Stay abreast of the latest industry technology trends and technologies to evaluate and adopt new approaches to improving delivery outcomes and foster a culture of continuous learning, technical excellence, and growth.
Ensure high quality transformational change by working on projects focused on enhancing Partnership co-branding credit card application capabilities and successfully deploy them in production on time and within budget.
Gather business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SMEs).
Coordinate overall project documentation across all bank functions including requirements, meeting agendas, meeting minutes, weekly status reports, etc. using project management tools such as MS Project, and MS Visio.
Create and update project plan and track upcoming deliverables and ensure completion of project milestones and tasks.
Update budget tracking sheet and monitor forecast vs. actuals.
Ensure projects are completed according to time and budget schedules, and that objectives conform to line of business' overall standards, operations objectives, user requirements and client’s needs.
Provide status and updates on programs as requested with executive management, partners and internal project teams.
Ensure Key Measures of Success and Benefits are quantifiable and measurable post implementation.
Responsible for identifying and implementing continuous improvement and best practices in the project life cycle especially Agile ways of working within and across industry segments.
Manage capacity allocation to make sure right capacity is allocated for prioritized initiatives that meet company objectives for the year.