(USA) Staff, Technical Program Manager
About The Position
The (USA) Staff, Technical Program Manager leads the planning and execution of complex technical programs, ensuring alignment with strategic objectives and managing cross-functional dependencies. This role requires expertise in program management, system design, and stakeholder engagement to deliver scalable, high-quality technology solutions. The position involves driving end-to-end delivery, mitigating risks, and fostering collaboration across teams to achieve operational excellence. The successful candidate will apply analytical problem-solving and communication skills to guide initiatives, optimize processes, and support continuous improvement within a dynamic technology environment. About the team: The REO Program Management team leads key initiatives focused on reliability, resiliency, operational excellence, and transformation across the organization. They coordinate complex, cross-functional programs, manage risks and dependencies, and establish governance and operating rhythms. The team ensures clear executive visibility into progress and outcomes while connecting strategy to execution across technical and functional groups. By clarifying complex challenges and fostering accountability without direct ownership of technical solutions, the team drives measurable business and operational results, supporting the successful delivery of critical organizational priorities.
Requirements
- Proven expertise in program management techniques, tools, and frameworks to lead multiple medium to high-complexity programs aligned with strategic objectives.
- Strong stakeholder management skills to build relationships, align priorities, and communicate effectively across cross-functional teams.
- Ability to independently manage program risks, dependencies, and budgets while driving timely delivery and operational excellence.
- Technical knowledge of system design, cloud infrastructure, APIs, and software lifecycle processes to translate requirements into scalable solutions.
- Experience in data-driven decision making, problem solving, and continuous improvement to optimize program outcomes.
- Excellent communication skills to prepare clear reports and engage audiences for alignment and consensus.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
- Experience creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and joining the company in its efforts to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define program goals, deliverables, schedules, and critical paths to manage multiple medium to high-complexity programs aligned with strategic objectives.
- Secure commitment from cross-functional teams and manage dependencies to ensure seamless program execution.
- Translate product requirements into technical designs and collaborate on system architecture for scalability and performance.
- Monitor program progress, identify risks, and develop mitigation plans to maintain quality and timelines.
- Communicate program status, risks, and updates clearly to stakeholders and teams.
- Identify opportunities for process improvements and automation to enhance program efficiency.
- Coordinate launch and post-launch activities ensuring operational excellence and issue resolution.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
