Technical Program Manager

Clean Power Research•Bellevue, WA

3d•$90,000 - $130,000

About The Position

Clean Power Research® seeks a Technical Program Manager to help define, coordinate, and deliver innovative capabilities for PowerClerk®, our industry-leading workflow software platform used by utilities and energy organizations across North America. PowerClerk is a business process automation solution that enables the no-code development and deployment of workflows, allowing utilities and energy agencies to efficiently design, build, rollout and evolve energy and utility programs online. The platform is used by some of the largest utilities in the United States and continues to expand into new markets and capabilities. As a Technical Program Manager, you'll play a key role in bringing new product ideas to life. You will work closely with the Product Managers, Designers and Engineering teams to understand customer needs, identify opportunities for new features, translate ideas into clear specifications, and guide initiatives from concept through delivery. You'll enjoy a highly collaborative environment where you'll help solve complex challenges, keep projects moving forward, and work closely with software engineers on feature development. You will be driving feature ideation, specifications and helping Engineering teams with project management and customer commitments. While the role is primarily focused on partnering with internal teams, you'll occasionally support customer-related discussions around product features, integrations, and delivery coordination. An important aspect of this role is supporting CPR's compliance initiatives. You will lead and coordinate activities that support SOC 2 Type II, ISO 27001, and other compliance requirements across the organization. In addition, you will help prepare technical responses to customer and prospect security questionnaires for PowerClerk, which play a critical role in supporting sales efforts and closing new business opportunities.

Requirements

3+ years of professional experience in program management or related role
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
Experience delivering cloud-based software projects through the full product development lifecycle
Proven ability to translate business requirements into clear and detailed technical specifications
Strong project management, planning, prioritization, and organizational skills
Excellent written and verbal communication skills with both technical and non-technical audiences
Ability to manage multiple initiatives and adapt to changing priorities
Detail-oriented, self-directed, and comfortable working in an environment with ambiguity
Strong collaboration and problem-solving skills
Experience supporting compliance initiatives, such as SOC 2 Type II, ISO 27001 or similar frameworks, or with accessibility or data privacy
Curious, eager to learn, and interested in developing deep knowledge of our products, customers, and technical environment

Nice To Haves

Passion for clean tech, solar energy, or renewables

Responsibilities

Partner with Product Managers and stakeholders to understand customer needs, business goals and product requirements
Participate in product discovery, requirements research, and feature planning activities
Translate requirements, customer feedback, and business objectives into clear, detailed, and actionable feature specifications
Facilitate specification reviews and collaborate with engineering teams to ensure proposed solutions are well understood and technically feasible
Manage project schedules, milestones, dependencies, risks, and customer commitments
Serve as a liaison between Engineering, Product, Design, Customer Success, and other stakeholders
Communicate project status, timelines, risks, and decisions to technical and non-technical audiences
Help define project goals, success metrics, and delivery expectations
Support Product Managers in customer-facing discussions related to integrations, technical requirements, and delivery planning
Help improve feature specification practices, development processes, and cross-functional collaboration
Support and coordinate compliance initiatives across the organization and with external auditors
Prepare and coordinate responses to customer and prospect security questionnaires, including the development and tuning of more efficient, AI-based approaches