Technical Program Manager 5

Lam Research•Tualatin, OR

About The Position

The Technical Program Manager supports Lam Research’s global Configuration Management (CM) team, focusing on improving configuration quality for challenging configuration areas, including new product option architecture (POA), non-standard requests (NSRs), and changes. The role works globally and cross-functionally with stakeholders across product groups, sales operations, and global operations to develop processes and error-proofing techniques that support quality metrics and customer goals. Configuration Management creates Sales Order BOM configurations from quotes and non-standard requests to ensure customer orders are delivered with high quality and to customer-requested specifications, with a goal of zero defects. The Technical Program Manager connects product group roadmaps and initiatives to future FIDs, establishes process transparency for NSR and POA, uses operational data to align product group priorities with supply-chain and customer impact, and drives continuous improvement through root-cause analysis and corrective and preventive actions. The role promotes process and technology improvements and leads initiatives to improve configuration quality, accuracy, competitiveness, customer responsiveness, and product lead times across the Order Fulfillment process.

Requirements

Bachelor’s degree and 12 or more years of experience, or a Master’s degree and 8 or more years of experience.
Experience leading teams of multiple stakeholders to achieve program goals.
Experience with project/program planning and monitoring using tools such as MPP, dashboards, and data analytics.
Global, multi-site coordination experience.
Strong strategy, analytical, presentation, and communication skills to drive initiatives, keep programs on track, and proactively inform internal leadership about progress and support needed.
Knowledge of hardware product development and release procedures and BOM management; software experience alone is insufficient.

Nice To Haves

Knowledge of the semiconductor industry or a similar high-tech manufacturing industry.
Experience with problem-solving techniques and tools, including 8D, Root Cause Analysis (RCA), 5-Whys, Fishbone/Ishikawa diagrams, and containment/corrective action methodologies.
Experience leading indirect teams with diverse backgrounds, experiences, and personality types.
Ability to identify opportunities for value-creating or positive change, craft a vision, and architect a change strategy in collaboration with multiple stakeholders.
Proven ability to set and manage accountabilities and expectations at all levels and act quickly to resolve conflicts.

Responsibilities

Connect Product Group roadmaps and initiatives to future FIDs.
Own process transparency for NSR and POA by establishing clear inputs, quality standards, and visibility that enables Configuration Flexibility.
Use operational data to align Product Group priorities based on supply-chain and customer impact.
Champion continuous improvement through root-cause analysis and drive corrective and preventive actions that systematically implement planned changes.
Understand configuration challenges and root causes, and drive process and technology changes with a quality mindset.
Champion process and technology improvements across stakeholder groups to improve configuration quality and accuracy.
Drive initiatives with leaders in Sales Operations, Product Management, and Global Operations to improve Order Fulfillment processes upstream and downstream, competitiveness in meeting customer needs, and product lead times.
Lead teams of multiple stakeholders to achieve program goals.
Plan and monitor projects and programs using tools such as MPP, dashboards, and data analytics.
Coordinate globally across multiple sites.
Keep internal leadership informed proactively about progress and support needed.