AfroTech 2026 Technical Program Manager, Software Deployments
About The Position
Axon is seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that help customers manage information effectively. The role aligns technical solutions with customer needs, oversees seamless deployments, and advances product impact. It calls for a proactive leader who works in dynamic environments, champions collaboration across teams, and drives change. The position is based in Dallas, TX; Scottsdale, AZ; Seattle, WA; Los Angeles, CA; New York, NY; or Chicago, IL, with 30% travel. It reports to the Director, Program Management. This opportunity is reserved for registered 2026 AfroTech attendees applying through Axon’s AfroTech recruiting experience.
Requirements
- Bachelor’s degree in Business, Information Systems, Technical Engineering, or equivalent experience.
- At least 5 years of experience leading complex programs in a SaaS environment, with demonstrated success in technical program management.
- Experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts.
- Strong proficiency with technical project management tools.
- Ability to manage multiple simultaneous projects and align diverse stakeholders.
- Expertise guiding internal and client teams through ambiguity toward clarity, alignment, and execution on shared goals.
- Exceptional communication, organization, and interpersonal skills, including the ability to explain technical concepts to varied audiences.
- Experience identifying process improvements that enhance project delivery and customer satisfaction.
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
- Must be a registered 2026 AfroTech attendee to apply through this posting.
Nice To Haves
- PMP certification is highly preferred.
Responsibilities
- Lead complex enterprise SaaS product deployments, meeting milestones and aligning deliverables with customer expectations and revenue-recognition guidelines.
- Manage multiple medium- to large-sized projects, controlling timelines, scope, and budgets.
- Collaborate with product and engineering teams to define program requirements and ensure compliance with national and state standards.
- Work with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.
- Support program planning through effective work-estimation processes.
- Oversee program-level change management with client partners and internal stakeholders.
- Develop documentation supporting customer acceptance and revenue recognition.
- Facilitate communication and coordination among project team members and stakeholders.
- Identify project risks, develop mitigation strategies, and proactively address potential issues.
- Deliver foundational training to customers remotely and in person to support adoption of Axon solutions.
- Mentor junior project managers and support recruitment for the program management team.
Benefits
- Competitive salary
- 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and vision plans
- Fitness programs
- Emotional and mental wellness support
- Learning and development programs
- Snacks in offices
- Bonus and stock awards as components of total compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
