Forward Deployments Program Manager

Hydra Host • ,

3d • $150,000 - $200,000 • Remote

About The Position

Hydra Host connects AI Factories—high-performance GPU data centers—with the organizations that depend on them: foundation model developers, enterprise AI teams, research organizations, and next-generation AI platforms. As demand for GPU compute accelerates, customers need infrastructure deployed faster, more reliably, and with greater operational rigor than traditional cloud environments. Hydra Host sits at the center of that transformation, helping customers bring AI capacity online across a growing network of NeoCloud infrastructure providers and AI Factories.

We are seeking a Deployments Program Manager to lead the end-to-end delivery of customer deployments across Hydra Host's NeoCloud ecosystem. This is not a traditional project management role. You will coordinate the deployment of large-scale AI infrastructure environments involving GPU clusters, networking, colocation facilities, cloud platforms, customer engineering teams, and infrastructure partners. You will own deployment execution from signed contract through production readiness, ensuring customers are successfully onboarded while aligning internal teams, data center operators, hardware vendors, and customer stakeholders. The ideal candidate combines strong program management discipline with a deep understanding of infrastructure, data centers, cloud operations, networking, and customer-facing delivery.

Requirements

• 10+ years of program management, deployment management, technical project management, or infrastructure delivery experience.
• Experience managing large-scale infrastructure, cloud, networking, or data center deployments.
• Strong understanding of: Data center operations, GPU infrastructure, Cloud platforms, Networking fundamentals, Infrastructure lifecycle management.
• Experience coordinating multiple stakeholders across technical and business organizations.
• Proven ability to manage competing priorities in fast-moving environments.
• Exceptional organizational, communication, and leadership skills.
• Experience building deployment processes and operational frameworks from the ground up.

Nice To Haves

• Experience working for a NeoCloud, GPU cloud provider, hyperscaler, colocation provider, or AI infrastructure company.
• Familiarity with NVIDIA GPU environments and AI infrastructure deployments.
• Understanding of: High-performance networking, Storage infrastructure, Kubernetes, Bare metal provisioning, AI/ML infrastructure.
• PMP, PgMP, Agile, Scrum, or equivalent certifications.
• Experience supporting enterprise or hyperscale infrastructure customers.

Responsibilities

• Own customer deployment programs from kickoff through production launch.
• Create and manage detailed deployment plans, milestones, dependencies, and risk registers.
• Drive accountability across internal teams, infrastructure partners, and customers.
• Coordinate installation, provisioning, testing, validation, and customer handoff activities.
• Lead deployment readiness reviews and executive status reporting.
• Partner with engineering, operations, networking, and support teams to ensure successful deployment execution.
• Coordinate GPU cluster deployments, network turn-ups, rack integrations, and infrastructure provisioning activities.
• Track capacity availability across NeoCloud and AI Factory partners.
• Ensure all deployment requirements are documented, approved, and executed.
• Serve as the primary deployment contact for customers.
• Lead kickoff meetings and deployment status reviews.
• Manage customer expectations regarding timelines, dependencies, and risks.
• Escalate blockers and drive rapid resolution.
• Ensure a smooth transition from deployment to operations and support teams.
• Establish repeatable deployment methodologies and standards.
• Define deployment KPIs, reporting frameworks, and operational metrics.
• Improve deployment workflows, tooling, documentation, and governance.
• Develop playbooks that enable Hydra Host to scale customer onboarding efficiently.
• Coordinate activities across: Infrastructure Engineering, Network Engineering, Data Center Operations, Customer Success, Technical Support, Capacity Planning, Vendor Management, Executive Leadership.

Benefits

• The AI infrastructure layer is being built right now. Organizations are racing to secure GPU capacity, deploy clusters, and scale AI workloads globally. Hydra Host is helping define how that infrastructure comes online.
• As a Deployments Program Manager, you'll play a critical role in bringing next-generation AI infrastructure into production, working directly with cutting-edge customers, NeoCloud providers, and world-class technical teams that are building the future of AI.
• If you thrive at the intersection of infrastructure, execution, and customer delivery—and enjoy turning complex deployments into repeatable success—we'd love to hear from you

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed