Technical Program Manager, Infrastructure

Baseten • San Francisco, CA

4h • $165,000 - $330,000

About The Position

At Baseten, we’re looking for a Technical Program Manager to drive our most complex, cross-cutting infrastructure programs. This role will operate across all domains of AI infrastructure, from the GPUs up to the multi-cluster orchestration layer.
This is an execution-first role. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders. If you take satisfaction in turning a chaotic, half-defined initiative into a predictable, well-governed program, this role is for you.

Requirements

• 3+ years of technical program management experience, with a track record of delivering large, cross-team infrastructure or platform programs.
• Demonstrated ownership of complex migrations or comparable multi-domain initiatives from inception through completion.
• Strong execution discipline: you build the structures, cadences, and tracking that keep programs on the rails, and you hold the line on follow-through.
• Comfort operating across multiple infrastructure domains. You don't need to be the deepest expert in any one, but you can engage credibly with engineers on compute, storage, networking, and data.
• Proven ability to influence without authority, aligning teams and managers who don't report to you around shared plans and commitments.
• Excellent written and verbal communication; you can make complex, technical programs legible to any audience.
• A bias toward closure: you're uncomfortable with open loops and you drive things to done.

Nice To Haves

• Experience designing team structures or operating models alongside engineering leadership.
• Experience with AI models, their use, and how they operate at the infrastructure level.
• Background in or exposure to software engineering, SRE, or infrastructure operations.
• Familiarity with the tooling that supports program execution at scale (e.g., issue tracking, planning, and reporting systems).

Responsibilities

• Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises.
• Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works.
• Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems.
• Own follow-ups relentlessly. Be the person who tracks every open item, owns the action register, and closes loops. Drive decisions and unblockers to resolution rather than letting them drift.
• Create clarity from ambiguity. Take loosely defined goals and turn them into scoped, sequenced, resourced plans with clear owners and measurable milestones.
• Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
• Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp status that lets busy people make fast decisions.

Benefits

• Competitive compensation, including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed