Technical Program Manager 6 - Infrastructure, AI

Netflix•,

6d•$420,000 - $630,000

About The Position

The Infrastructure and GenAI Technical Program Management organization sits within Engineering Operations (Eng Ops), which helps Netflix's engineering teams move faster and more reliably at scale. Eng Ops serves as the strategic and operational arm of the broader Infrastructure and Security organization, spanning functional disciplines including Platform Modernization, Developer Education, Support, SRE, and Technical Program Management. Infrastructure and GenAI TPM serves as the connective tissue across engineering, turning broad, complex technical portfolios into coherent, well-governed programs. TPMs act as strategic partners to Engineering and Product Management, driving these technical programs and influencing leaders across the organization. Often the first dedicated team members in this capacity, they establish the operating rhythms that keep execution on track, manage cross-team dependencies and partnerships, surface risks before they become a fire drill, and translate strategy into plans that teams can actually execute against. A top priority for the org is GenAI, enabling the broader organization to build GenAI platforms and driving the shift to becoming GenAI-native. We are hiring 3 distinct L6 Technical Program Managers to lead critical initiatives within Netflix’s Infrastructure and Security Organization. Each role will drive high-impact, cross-functional programs supporting the different areas below: AI Platform, Developer Platform - GenAI, and Data Platform.

Requirements

10+ years of experience leading large-scale technical programs in infrastructure, internal platforms, or distributed systems, including significant time leading programs with org-level scope and executive stakeholders.
Demonstrated understanding of the GenAI tech stack, along with experience driving complex GenAI programs across the org.
Proven experience creating partnerships with cross-functional teams, driving large-scale technical strategies, debating technical approaches, and building long-term scalable solutions with engineers.
Proven ability to structure ambiguous, undefined technical problem spaces into executable programs, not just manage against a roadmap someone else defined.
Proven ability to identify gaps in solutions and weigh in on product vs. technology trade-offs.
Excellent written and verbal communication skills, with the ability to articulate technical constraints, trade-offs, and business impact to diverse audiences.
Understanding of challenges in high-scale distributed systems, architectures, and data layers.

Nice To Haves

You have operated in 0→1 and evolving problem spaces, quickly bringing order and execution discipline.
You're equally comfortable setting the strategic direction and doing the hands-on work to move it forward, e.g. building the program plan, writing the technical alignment doc, pulling the data, and rallying and running the working group.
You operate as a strategic thought partner to VPs and Directors, not just a program tracker.
You enjoy orchestrating programs with many moving parts - people, needs, and technologies.
You have a deep understanding and point of view within your technical domain(s).
You have a healthy blend of technical knowledge with a customer-focused mindset and empathy.
You are a strong systems thinker with the ability to connect infrastructure capabilities to business outcomes.

Responsibilities

Partner closely with leaders, engineers, PMs, and practitioners to identify, influence and frame net-new problem spaces before they are formally defined, then structure them into technical execution plans with well-defined milestones, ownership, and success criteria.
Personally drive execution rigor across complex, multi-team programs, tracking progress, managing dependencies, unblocking issues, and owning delivery outcomes end to end while implementing minimal process.
Influence org-level investment decisions, resource planning, and technical roadmaps in partnership with engineering and product leaders.
Communicate clearly and consistently with technical leadership and stakeholders on progress, risks, and decisions.
Use insights from program execution to influence platform evolution, architectural direction, and operational practices over time.