Technical Program Manager, Enterprise Technology

Salesforce • Indianapolis, IN

2d

About The Position

Technical Program Managers at Salesforce are at the center of how we deliver world-class technology — owning large-scale, cross-functional programs from kickoff to completion. As a TPM supporting the Customer Success, Professional Services, and Global Public Sector portfolios, you'll partner closely with executives and key stakeholders to drive complex initiatives while shaping how AI-assisted workflows redefine modern program management. This role sits at the intersection of strategy and execution — and the impact is real.

Requirements

• 5+ years leading complex software or business technology programs, including at least 2 years on enterprise-scale initiatives
• Deep familiarity with Agile methodologies and the software development lifecycle, applied in large, cross-functional environments
• Proven ability to build credibility with senior executives and cross-functional stakeholders — translating technical complexity into clear, actionable direction
• Experience facilitating executive-level forums and driving alignment across diverse teams in a matrixed organization
• A foundation in TPM practice paired with curiosity or hands-on experience using AI tools to improve delivery outcomes

Nice To Haves

• Experience working within Business Technology or IT organizations at an enterprise SaaS company
• Familiarity with Salesforce products, platform architecture, or the Salesforce ecosystem
• Experience deploying or integrating AI/ML tools into program or product delivery workflows
• PMP, SAFe, or equivalent Agile certification
• Experience managing programs within Customer Success, Professional Services, or Public Sector portfolios

Responsibilities

• Lead end-to-end programs by aligning teams on scope, release planning, vision, and business goals — securing cross-functional buy-in at every stage
• Drive delivery using Agile methodologies, applying strong analytical and technical skills throughout the software engineering lifecycle
• Facilitate executive Steering Committees to resolve blockers, align on funding, and drive critical go/no-go decisions
• Build and maintain partnerships with key functional stakeholders across Product, Engineering, Release Management, TechOps, Capacity, and Functional Management
• Run cross-functional syncs to proactively map dependencies and clear the critical path before issues arise
• Provide ongoing program visibility through push status reporting — covering issues, risks, and metrics for all stakeholders and team members
• Manage feature and program dependencies across multiple teams, scrum teams, functions, and divisions
• Deliver monthly program reviews with a deep dive into goals, risks, and escalations
• Champion AI productivity and automation tools within the product lifecycle to improve delivery metrics, optimize resource workflows, and build predictive risk models
• Foster a collaborative environment that supports creativity, innovation, and continuous learning

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed