About The Position

The Technical Program Manager, Data Analytics works in the Operations team within Microsoft’s Audit, Risk, and Compliance (ARC) Group. The team identifies data-based insights and solutions and supports end-to-end projects across ARC teams, connecting ARC and external stakeholders through analytics and technology. The role develops and implements data analytics, automation, and low-code/no-code platforms for ARC customers. It applies tools that aggregate data from multiple sources to create a complete business view and translate information into actionable insights. The position also builds platforms and features, including agents, for ARC. The successful candidate partners with Engineering and business stakeholders to design and deliver trusted, stable, supportable, compliant, and extensible solutions, while improving processes through automation and AI.

Requirements

  • Bachelor’s degree and 2+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • At least 1 year of experience managing cross-functional and/or cross-team projects.

Nice To Haves

  • Bachelor’s degree and 5+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • At least 4 years of experience managing cross-functional and/or cross-team projects.
  • At least 1 year of experience reading and/or writing code, such as sample documentation or product demos.
  • At least 2 years of demonstrated work experience in business intelligence, data analysis, technical solutions, or a related field.
  • Demonstrated ability to process data using SQL and Python.
  • Experience with SQL Server Analysis Services cubes.
  • Experience with Power Platform, including Power BI and Power Apps.
  • Experience creating data visualizations and models using technologies such as T-SQL, Power BI (DAX and M Query), Excel, KQL, Azure (ADF), and Python.
  • Ability to work through ambiguity and propose creative, innovative solutions.
  • Effective communication skills, including explaining complex issues and scenarios in easy-to-understand terms and communicating approaches, insights, and project status.
  • Solid work ethic; self-sufficient and comfortable in a complex, fast-paced environment.
  • Ability to balance competing resource demands and adapt to changing priorities.
  • Demonstrated experience with Microsoft AI solutions, including designing AI solutions and recommending an appropriate fit for business needs.

Responsibilities

  • Develop or partner with Engineering to design solutions for complex technical needs.
  • Propose, design, build, and deliver solutions that transform large raw data sets into actionable insights and support ongoing operational use.
  • Collaborate with business partners to understand objectives, identify opportunities, and prioritize projects for maximum business impact and return on investment.
  • Ensure solutions are stable, supportable, compliant, extensible, and trusted by business partners.
  • Improve business processes using automation, artificial intelligence, and agents.
  • Educate customers on leveraging large data sets as an asset for their function or business.
  • Drive data standards and a continuous-improvement feedback loop.
  • Embody Microsoft's culture and values.
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