Technical Program Manager – Compliance Systems & Analytics

Western Union•Atlanta, GA

8d•$110,000 - $150,000•Hybrid

About The Position

Western Union is seeking a Technical Program Manager to drive end-to-end delivery of complex compliance technology initiatives. This role involves managing multiple enterprise-level workstreams, coordinating across global teams, and engaging with stakeholders to ensure program objectives are met. The Technical Program Manager will translate regulatory and business objectives into actionable plans, define operating models, and establish governance mechanisms. This position requires strong technical fluency, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Requirements

4+ years of experience in project, program, or technology business management roles.
Experience leading complex, multi-year or multi-workstream programs across product, engineering, and business teams.
Strong technical fluency in enterprise software platforms, distributed systems, or data/analytics architectures.
Strong understanding of program management methodologies and philosophies (Agile, Lean, CPM, WBS, SDLC, etc).
Ability to distill complexity and communicate effectively with both technical and business audiences to manage expectations.
Exceptional verbal and written communication skills; ability to influence senior stakeholders.
High sense of ownership, urgency, and ability to thrive in ambiguity.
Highly organized, proactive, and solution-oriented with strong attention to detail.
Comfortable operating in fast-paced, matrixed, global environments.
Applicants must be currently authorized to work in the United States on a full-time basis.
Western Union will not sponsor applicants for work visas for this position.

Responsibilities

Drive end-to-end delivery of several complex compliance technology initiatives across the organization.
Manage multiple enterprise-level workstreams in parallel, aligning priorities, dependencies, and timelines.
Ensure program objectives are met within scope and schedule.
Translate regulatory and business objectives into program charters, operating models, and measurable outcomes.
Orchestrate execution across global engineering, product, compliance, and operations organizations, aligning on vision, technical decisions, and milestones.
Anticipate systemic risks across the portfolio and proactively realign resources, sequencing, and scope to keep strategic priorities on track.
Serve as the connective tissue between executive sponsors, regional leaders, and delivery teams to ensure enterprise-wide alignment and adoption.
Monitor and manage interdependencies across workstreams, teams, and sub-projects.
Establish and chair program governance mechanisms (steering committees, architecture reviews, risk boards).
Create, maintain, and socialize centralized information hubs (e.g., SharePoint, Confluence) for transparency and alignment.
Ensure product and engineering roadmaps align with enterprise priorities, initiatives, and strategies.
Develop executive-ready insights to support funding, prioritization, and trade-off decisions.
Define the operating model for how compliance technology programs are executed across teams, geographies, and disciplines.
Create and manage project plans to drive projects to completion and features to launch.
Define requirements for reporting tools and dashboards to enhance visibility and decision-making.
Design and maintain KPI frameworks that measure program health, program readiness, delivery predictability, and business outcomes.
Create the ‘playbook’ of program management processes, tools, and dashboards needed to successfully execute within the portfolio.