Technical Program Management Senior Manager

Salesforce•San Francisco, CA

1d•$150,100 - $247,900

About The Position

Salesforce is hiring a Technical Program Management Senior Manager in Trust and Infrastructure to lead the strategic evolution of the Salesforce Trust Platform and Hyperforce across operating zones and customers. This high-impact individual-contributor role partners with senior leadership and cross-functional teams to plan and deliver infrastructure programs involving networking and connectivity, security, scalability, compute, storage, and identity. The role champions a consistent developer, operator, and user experience while maintaining high standards for security, privacy, availability, data residency, compliance, and scalability. Experience with large-scale infrastructure programs, network and data security, and identity and access management is highly desirable.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience in technical leadership.
At least 8 years of recent experience leading large-scale, complex infrastructure programs with demonstrated business outcomes.
Ability to establish and maintain credibility and rapport with senior executives, technical experts, and cross-functional team members.
Exceptional executive communication and presentation skills.

Nice To Haves

Advanced management degree.
Experience with large-scale infrastructure programs, network security, data security, and identity and access management.
Ability to understand a broad range of technical subjects and technologies relevant to the program.
Passion for understanding ambiguous, sophisticated problems and driving high-quality, innovative, robust technical solutions.
Experience creating detailed reporting and dashboards.
Experience using large data sets to drive changes in long-term trends.

Responsibilities

Own and deliver technical program planning for initiatives in identity and access, data security, network security, and technical resilience.
Drive infrastructure improvements across compute, storage, networking, and identity services.
Translate business objectives into tactical and strategic execution plans and lead delivery through collaboration and agile leadership.
Build relationships with technology and functional stakeholders, align teams on strategic objectives, and support accountability for program responsibilities.
Partner with product and engineering organizations using agile methodologies and the product development lifecycle.
Collaborate with managers and engineers to develop technical and operational designs and approaches that deliver value to customers.
Initiate programs and align teams on planning, business objectives, program structures, and cross-functional support.
Lead stakeholder reviews; communicate updates; drive decisions; remove obstacles; manage dependencies; identify risks; and address program issues.
Provide transparent program status reporting on decisions, dependencies, issues, risks, and metrics, and use data to inform mitigation and resolution.
Foster a collaborative environment that supports autonomy, transparency, mastery, innovation, learning, and continuous improvement.
Contribute thought leadership to advance global security strategy and challenge existing approaches.
Pursue professional development and seek and adopt constructive feedback.