About The Position

Capital One is seeking a Senior Director of Technical Program Management to lead major technical transformations and scale platform capabilities. The role drives programs that deliver critical business goals and build large-scale products and platforms that improve customer experiences. The Senior Director will also help expand the TPM discipline by applying industry knowledge and experience to develop organizational understanding of effective technical program management. The role includes owning strategic roadmaps for enterprise platforms and ensuring modernization, scalability, and alignment with business growth priorities. It also entails executive communication about delivery status, program risks, and long-term architectural decisions; establishing TPM practices and governance across domains; influencing investment priorities; and mentoring TPM leaders. The position calls for collaboration across technology and business teams, with emphasis on long-term agility, resilience, cost efficiency, technical excellence, and delivery accountability.

Requirements

  • Bachelor's degree in a technical field.
  • At least 9 years of experience managing technical programs.

Nice To Haves

  • 9+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
  • 5+ years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
  • 5+ years of building and leading an experienced TPM team or impacting multiple organizations as an individual contributor.
  • 5+ years of experience building highly scalable products and platforms.
  • 5+ years of experience with Agile delivery.
  • 5+ years of experience delivering large and complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to deliver business impact.
  • Experience building systems and solutions within a highly regulated environment.
  • MBA or a master’s degree in a related technical field, such as Computer Science or Software Engineering.
  • At least 10 years of experience designing and building data-intensive solutions using distributed computing.
  • 5+ years of experience leading software engineering teams.
  • Experience partnering with technology peers responsible for data architecture and distributed computing infrastructure or platforms.
  • Ability to communicate complex technical concepts clearly to a variety of audiences.
  • Industry impact through conference presentations, papers, blog posts, open-source contributions, or patents.
  • Ability to attract and develop high-performing software engineers with an inspiring leadership style.
  • Experience establishing TPM operating models or scaling TPM disciplines across multiple product lines.

Responsibilities

  • Drive the end-to-end strategic roadmap for enterprise platforms, ensuring modernization, scalability, and alignment with business growth priorities.
  • Own executive communications on delivery status, program risk, and long-term architectural decisions to drive enterprise-wide technology alignment.
  • Establish and scale TPM best practices, governance frameworks, and OKR-based performance models across multiple domains.
  • Influence investment prioritization and ensure platform decisions optimize for long-term agility, resilience, and cost efficiency.
  • Mentor and develop TPM leaders, fostering a high-performance culture focused on technical excellence and delivery accountability.
  • Lead programs that deliver critical business goals and build large-scale products and platforms.
  • Help expand the TPM discipline by teaching the organization what effective TPMs can achieve.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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