Technical Program Director "Uber" PMO

Celestica International LP•Richardson, TX

About The Position

HPS (Hardware Platform Solutions), part of Celestica, designs and delivers data center hardware for hyperscale and technology customers. The Technical Program Director is the single accountable technical owner of a strategic customer program, from concept through new product introduction (NPI) and volume ramp. The director serves as the customer's primary technical contact and leads a matrixed team across hardware, software, systems engineering, program management, and new product development, working closely with supplier development, manufacturing, and site NPI teams. The role reports to the VP of Operations Engineering. The listed locations are San Jose, Austin, or Richardson, USA, with regular travel to customer and HPS sites. A six-month expatriate assignment in Thailand may also be possible, with some flexibility. Success includes meeting phase gates and customer milestones on plan, achieving strong first-pass yield at each build, closing manufacturability and test findings before NPI, keeping program cost on budget, and maintaining customer satisfaction while resolving escalations quickly.

Requirements

  • 15+ years of experience in hardware product development, including 7+ years leading complex technical programs.
  • Experience delivering data center, server, storage, or networking hardware for hyperscale or tier-1 OEM customers.
  • Proven track record taking products through EVT, DVT, PVT, NPI, and volume ramp in a JDM, ODM, or EMS environment.
  • Experience leading cross-functional teams across multiple sites and time zones.
  • Strong working knowledge of DFM, DFT, test strategy, and manufacturing process capability.
  • Customer-facing experience with senior technical and executive stakeholders.
  • Bachelor's degree in Electrical, Mechanical, Computer, or Systems Engineering, or equivalent.
  • Ability to work well across North American and Asian teams.
  • Regular travel to customer and HPS sites.

Nice To Haves

  • Master's degree in engineering or an MBA.
  • PMP or equivalent certification.
  • Experience working with manufacturing partners in Asia.

Responsibilities

  • Own the integrated program plan, including schedule, milestones, phase gates, budget, and risks, and drive delivery through EVT, DVT, PPVT, PVT, optimization, NPI, and ramp against quality, cost, and time targets.
  • Ensure alignment at phase-gate reviews, establish clear entry and exit criteria, and make go/no-go recommendations.
  • Serve as the customer's primary technical contact and establish and run the engagement cadence, including weekly technical syncs and quarterly business reviews.
  • Own the customer escalation path and resolve issues at the lowest effective level.
  • Lead engineering and program teams through a matrix structure; set priorities and resolve trade-offs involving design, resources, and schedule.
  • Define and apply the program RACI, decision rights, change control, and reporting.
  • Bring design-for-manufacturability and design-for-test input into the program early, and confirm test readiness and process capability before each build.
  • Align supplier qualification, material readiness, and line readiness with the program schedule.
  • Report program health to senior leadership and the customer, and close review actions on time.
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