Technical Program Director

Elevance Health•Indianapolis, IN

3d•Hybrid

About The Position

The Technical Program Director provides executive-level leadership for multiple large, strategic, enterprise-wide programs composed of multiple interdependent projects, with a strong emphasis on clinical care management and clinician-aligned business and financial outcomes. This role manages programs of $20M+ in scope or equivalent complexity and typically reports to an executive leader. The role serves as the primary IT partner to the clinical care management organization, acting as the single point of accountability for translating clinical and care management priorities into scalable, operationally sound, and financially optimized technology solutions delivered across Elevance IT. This leader is also accountable for portfolio-level and program-level financial management, including investment planning, budgeting, forecasting, value realization, and ensuring alignment between technology delivery and enterprise financial objectives.

Requirements

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 15 years of enterprise project management experience in broad-based information systems managing increasing project size and complexity that are transformational in nature for the organization, full life-cycle application development and/or building enterprise applications; or any combination of education and experience, which would provide an equivalent background.
Requires experience in effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment, communicating, and influencing effectively at all levels of an organization required and/or data warehouse planning and development.

Nice To Haves

Experience working directly with clinician-led care management or population health teams highly preferred.
Understanding of care management, utilization management, risk-based programs, or clinical operations highly preferred.
Strong coaching and mentoring background highly preferred.
Experience with Portfolio Management and Rational tools highly preferred.
PMP or equivalent certification highly preferred.
Background in healthcare technology platforms or clinical systems highly preferred.
Demonstrated experience working in matrixed environments, building strong cross-functional relationships, and influencing leaders at all levels highly preferred.
Experience partnering with clinical, operational, technology, finance, and actuarial stakeholders in complex healthcare environments highly preferred.
Proven financial leadership in large-scale programs ($20M+), including budgeting, forecasting, cost optimization, and ROI delivery highly preferred.
Strong experience in portfolio financial management, including prioritization, funding allocation, and investment optimization highly preferred.
Ability to translate clinical and technical initiatives into measurable financial results, including revenue growth and cost-of-care reduction highly preferred.
Experience building and executing business cases, including value realization (NPV, ROI) and funding justification highly preferred.
Data-driven mindset focused on financial and operational KPIs highly preferred.
Vendor and contract financial management experience, including cost control and performance-based outcomes highly preferred.

Responsibilities

Serves as the primary IT point of contact and strategic partner for the clinical care management business and clinician-led teams.
Provides strategic planning and advisory support to executive leadership, aligning clinical priorities, staffing needs, financial targets, and long-term program projections.
Leads the development and execution of enterprise program and project plans, including goals, clinical and technical strategy, financial planning (budgets, forecasts), resourcing, scheduling, risk management, and dependency coordination.
Owns end-to-end financial accountability for programs and portfolio segments, including budget management, forecasting, variance analysis, and cost optimization to ensure delivery within approved funding.
Develops and maintains multi-year investment plans and business cases, including ROI, NPV, and value realization tracking tied to clinical and operational outcomes.
Partners with finance, actuarial, and business leaders to align technology investments with profitability, cost-of-care reduction, and revenue growth objectives.
Leads portfolio prioritization and funding allocation, ensuring initiatives are sequenced and optimized to maximize enterprise value and strategic impact.
Partners with clinical and business leadership to define, sequence, and continuously prioritize work across multiple Elevance technology teams, balancing clinical urgency, business value, financial return, and delivery capacity.
Acts as the central coordinator between the clinical business and Elevance IT organizations, including application, platform, data, digital, security, infrastructure, and shared services teams. Translates care management, care navigation, and risk program objectives into integrated, enterprise-ready technology solutions.
Oversees IT operational readiness and stability for clinical care management solutions, including release planning, production support, incident and escalation management, and service continuity.
Ensures clinical workflows, regulatory considerations, and member safety are embedded into solution design, change management, and operational processes.
Establishes and governs financial and operational KPIs, tracking performance against cost, value realization, and efficiency targets (e.g., cost per member, utilization improvements).
Manages vendor and contract financial performance, including cost controls, financial negotiations, and outcome-based delivery models.
Coaches and mentors project and program leaders; establishes delivery, governance, and financial management standards.
Protects revenue and SVRO value, directly supporting Carelon’s growth strategy and market expansion.