Technical Product Specialist - PAT Bio

Nova Biomedical•Waltham, MA
•Remote

About The Position

The Technical Product Specialist – PAT Bio is a commercial support role responsible for driving growth of Nova Biomedical’s BioProfile FAST CDV Analyzer across North America. The specialist partners closely with North American Key Account Managers to develop opportunities, manage complex sales processes, and deliver a high-quality customer journey from initial engagement through evaluation and close. The role combines scientific expertise and hands-on experience with automated cell counting technologies with technical selling, opportunity management, and cross-functional collaboration. It also serves as a central FAST CDV resource for sales, applications, and internal stakeholders.

Requirements

  • Bachelor’s degree in a scientific discipline such as biology, biotechnology, biochemistry, chemistry, or a related field.
  • Strong scientific background with hands-on experience in automated cell counting systems.
  • Experience selling, supporting, or using trypan blue dye–based cell counting technologies.
  • Excellent organizational and time management skills.
  • Strong presentation, communication, and technical demonstration abilities.
  • Ability to manage multiple opportunities across multiple territories simultaneously.
  • Ability to navigate complex customer organizations and sales objections.
  • Strong collaboration skills and a team-first mindset.
  • Comfort working alongside and supporting multiple Key Account Managers, approximately nine.
  • Proficiency with CRM tools and standard business software.
  • Willingness to travel as required for customer engagements and evaluations, including by air and ground transportation.
  • Valid driver’s license and ability to safely operate a motor vehicle as needed for job responsibilities.
  • Ability to store and transport materials, samples, or demonstration equipment weighing up to approximately 25 pounds.
  • Comfort standing and engaging with customers for extended periods.
  • Ability to adapt to customer sites, laboratories, offices, and other varying work environments.

Nice To Haves

  • Advanced degree in a scientific discipline.
  • Prior experience with Beckman Coulter ViCell XR, ViCell BLU, or similar automated cell counters.
  • Experience supporting or managing complex sales processes within biotechnology or biopharmaceutical markets.

Responsibilities

  • Serve as the technical and commercial specialist for the BioProfile FAST CDV Analyzer across North America.
  • Partner closely with North American Key Account Managers to grow the FAST CDV business.
  • Prospect, identify, and develop new FAST CDV leads and sales opportunities.
  • Own and manage the sales process and customer journey for FAST CDV opportunities, from qualification through close.
  • Develop a deep understanding of the U.S. key account landscape and drive consistent FAST CDV messaging across territories.
  • Coordinate with Field Applications to support product demonstrations, evaluations, and customer trials.
  • Lead technical sales presentations and deliver value-based messaging to scientific and commercial stakeholders.
  • Manage complex sales cycles, including objection handling and competitive positioning.
  • Generate quotations and support opportunity negotiation in collaboration with Key Account Managers.
  • Maintain accurate opportunity tracking, forecasting, and customer records in the CRM system.
  • Manage and maintain FAST CDV demonstration and evaluation equipment.
  • Act as a central FAST CDV resource for sales, applications, and internal stakeholders.

Benefits

  • Flexible medical, dental, and vision coverage.
  • Competitive 401(k) company match.
  • Bonus program.
  • Generous paid time off and paid holidays.
  • Tuition reimbursement.
  • Hybrid and flexible work arrangements, depending on the job.
  • Professional development, engagement, and events.
  • Company marketplace for lunch and snacks at specified locations.
  • Company-subsidized cafeteria in Waltham.
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