Technical Product Specialist - Workforce Health Solutions

Quest Diagnostics • Lenexa, KS

9d • Hybrid

About The Position

The Technical Product Specialist serves as the primary technical liaison for
Commercial customers, ensuring successful integration, connectivity, and ongoing
support for Workforce Health Solutions products. This role is pivotal in
bridging the gap between business needs and technical execution, directly
impacting customer satisfaction, retention, and national growth goals. By owning
customer connectivity—from EMR integrations and file transmissions to new
technical development—this specialist ensures that solutions are both
technically sound and strategically aligned.

Reporting to the Director of Technical Product Managers, the Technical Product
Specialist is a key player in a cross-functional environment. They are
responsible for translating business requirements into clear user stories and
technical specifications, fostering deep partnerships with both business
stakeholders and technology teams. Success in this role requires a blend of
strong technical expertise, customer advocacy, and the ability to manage complex
projects and relationships to deliver high-quality, seamless integrations.

This is a hybrid position based in our Lenexa, KS location (three days per week
in-office).

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept
unsolicited resumes from agencies. Quest will not be responsible for paying
agency fees for any individual as to whom an agency has sent an unsolicited
resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Vets or any other legally protected
status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed