Product Solutions Specialist

BRC Group Inc. • Georgetown, ON

2d • Remote

About The Position

BRC is looking for an enthusiastic and passionate individual to join our extraordinary and growing team as a Product Solutions Specialist. BRC Group is a modern manufacturer of commercial office furniture located in Georgetown, Ontario. We are focused on creating meaningful and inspirational workplace experiences. The successful candidate will have the opportunity to work with BRC’s motivated and engaging Team where inclusivity, diversity, and positive work experiences are our top priority. We have an immediate opening for a Product Solutions Specialist in our Product Solutions Department. The ideal candidate will build creative furniture solutions, prepare quotes for our Dealers, and liaise with Client Services and Design Engineers throughout the process. This role is designed for a detail-oriented individual who thrives in a fast-paced environment, balancing technical design, quoting, and customer interaction. The Product Solutions Specialist will play a key role in ensuring accuracy, efficiency, and a high level of service across all projects.

Requirements

• 3–5 years of experience in office furniture, design, or a related field
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM systems
• Experience with AutoCAD, SolidWorks, or similar design software
• Ability to modify existing drawings and create new drawings efficiently
• Furniture knowledge is required
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational skills
• Strong verbal and written communication skills

Nice To Haves

• Post-secondary degree or diploma in a related field
• Experience reading and interpreting architectural drawings and specifications
• Background in commercial furniture, interior design, architecture, or construction
• Customer-facing experience with strong business acumen
• Negotiation and presentation skills
• Strong collaboration and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Positive, proactive, and solutions-oriented mindset
• Experience with a dealer or manufacturer is an asset

Responsibilities

• Prepare furniture layout drawings, renderings, 3D drawings, and complete proposal packages
• Create quotes by identifying customer requirements including scope, budget, and competitive information
• Audit specifications against drawings to produce order-ready documentation and consult with Dealers on revisions
• Effectively communicate product specifications, design intent, and overall value of solutions
• Prepare accurate orders including specifications, quantities, pricing, discounts, and service requirements
• Manage large and complex projects, including review of documentation, specifications, and product strategy
• Manage multiple projects simultaneously, prioritizing work while maintaining accuracy and meeting deadlines
• Collaborate with Engineering on layout, design, and space planning of furniture specifications
• Attend client planning meetings to understand needs and develop tailored furniture solutions
• Provide technical design guidance and respond to routine and specialized product inquiries
• Verify final approval drawings against specifications and obtain customer sign-off
• Maintain up-to-date knowledge of product lines, features, pricing, and applications
• Support new product development initiatives as required
• Keep management informed through regular project updates
• Provide administrative support as needed
• Other duties as assigned or required

Benefits

• Health benefits program available once permanently hired, as described in the BRC Health Benefit Plan.
• Opportunities for growth and professional advancement.
• Active Social Committee hosting 10+ employee engagement events each year.
• Recognition through employee service awards every five years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree