Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions

Sandvik • Elko, NV

8d • $98,000 - $130,000 • Remote

About The Position

Sandvik Rock Processing is seeking a Technical Product Professional, Screening Solutions. Sandvik has a strong platform based on world-class R&D capabilities and premium, high-tech products, focusing on automation, digitalization, electrification, and sustainability. We are looking for motivated, curious, and forward-thinking team members who are motivated by serving customers and employees, future-proofing business, and thriving in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities for career growth in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long-term impact. The Business area Rock Processing is a global leader in supplying equipment, tools, parts, service, and solutions for processing rock and minerals in the mining and construction industries. The focus is on delivering value to customers through high-performing products that increase productivity and safety. Our breaking, crushing, and screening equipment is engineered for maximum productivity, offering advanced solutions for size-reduction and classification challenges, whether stationary or mobile. This role can be located in any location in the USA or Canada.

Requirements

• Minimum 8 years of experience in mineral processing, aggregates processing, screening operations, process engineering, product support, technical sales support, or related technical roles.
• Bachelors degree in Metallurgical Engineering, Chemical Engineering, Mineral Processing, Mining Engineering, Mechanical Engineering, or a related technical discipline preferred. Equivalent practical experience may also be considered.
• Proven process plant experience, ideally involving screening, feeding, classification, crushing, or mineral/aggregate processing circuits.
• Proficiency with Microsoft Office and CRM systems, with the ability to maintain accurate customer, equipment, opportunity, and activity records.
• Previous success operating effectively in a high-performance, customer-focused, and commercially driven environment.
• Proven success in connecting field observations, customer needs, and application challenges to product improvement and R&D opportunities.
• Strong technical communication, presentation, and influencing skills, with the ability to engage effectively with operators, maintenance teams, engineers, plant managers, procurement teams, and senior customer stakeholders.
• Excellent communication, planning and organizing skills.
• Results-oriented and accountable for measurable customer, technical, and commercial outcomes.
• Ability to travel extensively throughout North America, approximately 50% of the time, including customer sites, technical reviews, training programs, industry events, and occasional international travel.
• Proactive, self-directed, and able to identify opportunities without waiting for direction.
• Collaborative, team-oriented approach with the ability to work effectively across sales, service, product, engineering, and customer teams.
• Valid driver’s license.
• Must have the legal right to work in the United States or Canada on an indefinite basis without employer sponsorship. (Please note: temporary work authorizations, including OPT, do not meet this requirement.)

Responsibilities

• Act as the voice of the customer for Screening Solutions by identifying application challenges, product improvement opportunities, technology gaps, and future customer requirements to support regional and global product development initiatives.
• Collaborate closely with sales teams and customers to support Screening Solutions equipment, aftermarket, wear parts, upgrades, and service growth opportunities.
• Deliver customer training and technical support for Sandvik screens, feeders, and related Screening Solutions equipment across North America.
• Identify and support new growth opportunities within the Screening Solutions segment, including capital equipment, aftermarket, upgrades, process improvements, and installed base development.
• Partner with service teams to ensure customer expectations are met or exceeded and that technical issues are resolved in a timely, professional, and commercially sound manner.
• Conduct and support equipment condition assessments, performance reviews, and process audits to identify opportunities to improve maintenance planning, equipment integrity, throughput, wear life, and operating efficiency.
• Build strong relationships with customer stakeholders, including operators, maintenance teams, engineers, plant managers, and procurement teams, to understand site-specific process challenges and business priorities.
• Monitor competitor offerings, application trends, customer feedback, and market developments, and communicate relevant insights to sales, regional leadership, product management, and R&D teams.
• Maintain and communicate accurate installed base information for Screening Solutions equipment across North America, ensuring CRM and internal databases are updated with relevant customer, equipment, application, and opportunity information.
• Develop and deliver technical training to strengthen the sales team’s product knowledge, application expertise, screening process understanding, and ability to position value-based solutions with customers.
• Be aware of and comply with Sandvik Rock Processing North America Health and Safety Management System and procedures.
• Be aware of and comply with customer Occupational Health Safety and Environment systems.
• Keep management informed of business opportunities, competitive threats, customer risks, and market developments related to Screening Solutions across North America.
• Complete required reporting, CRM updates, site visit reports, opportunity tracking, and technical documentation in a timely and accurate manner.
• Support budget preparation and forecasting by providing technical input, installed base intelligence, market feedback, and opportunity pipeline insights.

Benefits

• Competitive wages
• Competitive benefits package of health, dental, and disability insurance
• Outstanding 401(k) retirement savings plan
• Opportunities for professional competence development, training, and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior