Technical Product Owner with retail or E-commerce or restaurant Experience

Staffworxs • Louisville, KY

5d • Hybrid

About The Position

Staffworxs is seeking a Technical Product Owner with experience in retail, E-commerce, or restaurant industries. This role involves supporting and contributing to the product roadmap for internal developer platforms, including CI/CD, infrastructure, observability, and automation tools. The Technical Product Owner will manage the product backlog, translate customer needs into user stories, track product metrics, and communicate updates to stakeholders. The position requires close collaboration with internal engineering teams and a focus on platform adoption and automation to improve developer efficiency. This is a 12-month contract role based in Louisville, KY, with a hybrid work model requiring on-site presence on Tuesdays and Thursdays.

Requirements

• 1–2+ years of experience in product management or technical product ownership.
• ~3 years of experience working on technical products for technical users (engineers, developers, IT teams).
• Experience owning and managing a product backlog in an Agile environment.
• Experience with user research, requirements gathering, and translating needs into product deliverables.
• Familiarity with product metrics and measuring adoption or outcomes.
• Ability to collaborate effectively with engineering and cross-functional stakeholders.
• Bachelor's degree in any field (technical degree preferred but not required).

Nice To Haves

• Experience with developer tools, internal platforms, or infrastructure-related products.
• Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts.
• Exposure to automation, self-service platforms, or workflow tooling.
• Technical background or prior hands-on experience working closely with engineers.
• Experience contributing to developer experience or productivity initiatives.
• Product management certifications or formal product training.
• Experience in a consumer-scale digital platform environment such as QSR (Quick Service Restaurant), retail, or high-transaction systems.
• Familiarity with restaurant technology or POS (Point of Sale) systems.

Responsibilities

• Support and contribute to the product roadmap for internal developer platforms (CI/CD, infrastructure, observability, automation tools) supporting US.
• Own and manage the product backlog, translating customer needs into clear epics, user stories, and acceptance criteria.
• Track and report on product metrics such as adoption, user satisfaction, operational efficiency, and productivity indicators.
• Communicate product updates, prioritization decisions, and progress to cross-functional stakeholders.
• Support planning, intake, and capacity management activities for platform initiatives.
• Gather and represent feedback from internal engineering teams through interviews, surveys, office hours, and ongoing engagement.
• Partner closely with engineering teams (SRE, DevOps, Solutions Architecture) to balance product priorities with technical execution.
• Support adoption of platform capabilities through customer-focused prioritization and clear communication.
• Contribute to self-service and automation initiatives that reduce manual support work and improve developer efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level