Technical Product Owner - Order to Cash

Johnson & Johnson • Cherry Hill, NJ

3d • Onsite

About The Position

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. This role is part of the Cardiovascular team which develops leading solutions for heart recovery, electrophysiology, and stroke, building on a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. The Technical Product Owner (TPO) will be responsible for designing and deploying integrated solutions across primary functions related to the Order to Cash process within the Supply Chain ERP SAP system.

Requirements

• Bachelor’s degree required
• A minimum of 10 years of relevant work experience
• A minimum of 8 years relevant SAP experience
• A minimum of 5 years relevant Life Sciences experience
• In-depth understanding of SAP S/4HANA, particularly the Order to Cash (O2C) module.
• Comprehensive knowledge of the entire O2C cycle, including order management, inventory management, shipping, billing, and accounts receivable.
• Familiarity with the integration points between O2C and other modules such as MM (Materials Management), and FICO (Financial Accounting and Controlling).
• Strong understanding of core business processes related to Pre sales, Sales, Contracts & Pricing , Billing and Accounts Receivable.
• Experience in Medtech/Healthcare industry
• Good Knowledge of SOX & GxP compliance regulations.
• Experience with Agile methodology and strong understanding of the Software Development Lifecycle Management model and documentation.
• Applied knowledge of S/4 HANA is required.
• Expertise in configuring the SAP S/4HANA O2C module to meet business requirements.
• Strong analytical and problem-solving skills to troubleshoot and resolve issues within the O2C process.
• Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Skilled in creating detailed technical documentation, including process flows, configuration guides, and user manuals.
• Focuses on Business agility, Agile delivery with a fail-fast attitude, and measurable outcomes.
• Demonstrated success in leading cross-functional self-organized teams.
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.

Nice To Haves

• Information Technology
• Supply Chain
• Deliver Customer Excellence
• Pharmaceuticals
• Experience working in a global/regional setting.
• Experience in a large-scale business transformation program.

Responsibilities

• Own Supply Chain ERP SAP Order-to-Cash (OTC) product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
• Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes.
• Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact.
• Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
• Oversee backlog management, user story quality, sequencing, and sprint execution.
• Remove blockers, guide decision-making, and maintain clarity and alignment across teams.
• Serve as a champion of the J&J MedTech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery.
• Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.
• Design and test integrations with external and internal systems / partners while also supporting the build technical team for any questions around the mechanism of the integrations , error handling, reprocessing etc.
• Build the scenarios for testing based on the end-to-end processes design and drive any defects coming out of the testing phase.

Benefits

• medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• consolidated retirement plan (pension) and savings plan (401k).
• long-term incentive program.
• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year.
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior