Technical Product Manager- Limited Tenure
About The Position
The Technical Product Manager supports departmental innovation and operations through Microsoft solutions. The role calls for fluency in Microsoft's suite of tools, Mayo Clinic's use of them, and how they work together to address business challenges, including Power Platform (Pages, Apps, Automate, BI, Copilot Studio, and Dataverse) and SharePoint. The position drives the vision, technical strategy, and technical requirements for an assigned technical product or capability, aligning them with business requirements, roadmaps, and execution. It advocates for end-user experience through data- and research-driven product discovery and development, and coordinates Engineering, Data Science, Product, Business, and Platform priorities with Mayo Clinic's strategy and goals. The role helps oversee the full product life cycle, from defining the vision and managing the team toward OKRs to developing feature intention maps, managing capacity and scope, and building or acquiring technology. It is accountable for the success of a cross-functional team and for delivering a strong user and customer experience on time and within budget. The Technical Product Manager applies Agile product methodologies, guides product design and development execution, uses market and customer feedback to inform future development, and manages product risks, schedules, scope, budgets, vendor relationships, performance scorecards, and OKRs. The role collaborates across CDH domains, Mayo Clinic business partners and Shared Services, internal clients, and external business partners.
Requirements
- Bachelor's degree and 3 years of technical digital product management experience, including experience with digital products and platforms; alternatively, at least 7 years of direct digital product management experience with a high school diploma or GED.
- Experience managing complex products or a family of multiple products.
- Experience in the software development life cycle (SDLC).
- Obtain Scrum Product Owner certification within 1 year.
Nice To Haves
- Prior health care experience.
- Fluency in Microsoft's suite of tools, Mayo Clinic's use of them, and how they work together, including Power Platform (Pages, Apps, Automate, BI, Copilot Studio, and Dataverse) and SharePoint.
Responsibilities
- Drive the vision, technical strategy, and technical requirements for assigned technical products or capabilities, aligning them with business requirements, roadmaps, and execution.
- Advocate for end-user experience through data- and research-driven product discovery and development.
- Align Engineering, Data Science, Product, Business, and Platform priorities with Mayo Clinic's strategy and goals while meeting end-user needs.
- Help oversee the full product life cycle, including setting the vision, managing the team toward OKRs, deriving feature intention maps, managing capacity against scope, and building or acquiring technology.
- Be accountable for the success of a cross-functional team that includes design, IT, analytics, data engineering, data science, and other experts.
- Apply Agile product methodologies and drive technical product strategy, vision, design, and development execution.
- Ensure delivery of high-value products aligned with business goals and user experience optimization.
- Help lead a high-performing cross-functional team and collaborate with business partners, customers, and stakeholders across Data Science, Engineering, UX/UI, Operations, Engagement, and AI.
- Use market and customer feedback and data to inform future product and feature development.
- Advocate for end users and improve features to address their pain points and make technology and workflows easier to use.
- Proactively manage and monitor regulatory, security, operational, and other product risks to prevent or mitigate risks to customers and the business.
- Build partnerships with business stakeholders to ensure products meet business requirements and align with organizational strategies and priorities.
- Monitor and manage product schedules, scope, and budgets, and deliver as scheduled.
- Manage external Mayo Clinic vendor and partnership relationships as assigned.
- Set and manage product performance scorecards and OKRs.
- Collaborate across CDH domains, business partners, Mayo Clinic Shared Services, internal clients, and external business partners.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
