Technical Product Manager- Limited Tenure

Mayo Clinic•Rochester, MN
•$108,201 - $162,406

About The Position

The Technical Product Manager supports the department’s innovation and operations through Microsoft solutions, including Power Platform (Pages, Apps, Automate, BI, Copilot Studio, and Dataverse) and SharePoint. The role requires familiarity with Microsoft tools, Mayo Clinic’s use of them, and how they work together to address business challenges. The position drives the vision, technical strategy, and technical requirements for an assigned technical product or capability, aligning business requirements, roadmap, and execution. It advocates for the end-user experience through data- and research-driven product discovery and development, and aligns Engineering, Data Science, Product, Business, and Platform priorities with Mayo Clinic’s strategy and goals. The role supports the product lifecycle, from setting the vision and managing a team toward OKRs to defining feature intention maps, managing capacity and scope, building or acquiring technology, and delivering a strong user or customer experience on time and within budget. It works with cross-functional experts in design, IT, analytics, data engineering, data science, and other areas, applying Agile product methodologies. The Technical Product Manager helps lead collaborative teams and partnerships with business partners, customers, and stakeholders. The role uses market and customer feedback and data to guide product development, improves features around end-user pain points, proactively manages product and operational risks, and maintains stakeholder partnerships. It monitors product schedules, scope, budgets, performance scorecards, and OKRs; manages assigned vendor and partnership relationships; and works across CDH domains, Mayo Clinic Shared Services, internal clients, and external business partners.

Requirements

  • Bachelor’s degree and 3 years of technical digital product management experience, including experience with digital products and platforms; alternatively, at least 7 years of direct digital product management experience with a high school diploma or GED.
  • Experience managing complex products or a family of multiple products.
  • Experience in the software development life cycle (SDLC).
  • Obtain Scrum Product Owner certification within 1 year.
  • Fluency with Microsoft tools and solutions, including Power Platform (Pages, Apps, Automate, BI, Copilot Studio, and Dataverse) and SharePoint, as well as how Mayo Clinic uses and integrates them.

Nice To Haves

  • Prior health care experience.

Responsibilities

  • Drive the technical product strategy, vision, design, and development execution for an assigned technical product or capability.
  • Align technical requirements and execution with business requirements, product roadmaps, and Mayo Clinic’s strategy and goals.
  • Advocate for the end-user experience through data- and research-driven product discovery and development.
  • Support the product lifecycle, including setting the vision, managing the team toward OKRs, deriving feature intention maps, balancing capacity and scope, and building or acquiring technology.
  • Help lead a high-performing, collaborative cross-functional team, including experts in design, IT, analytics, data engineering, data science, and other disciplines.
  • Apply Agile product methodologies.
  • Deliver high-value products aligned with business goals and user-experience optimization, on schedule and within budget.
  • Use market and customer feedback and data to inform future product and feature development.
  • Improve product features and workflows to address end-user pain points and make technology easy to use.
  • Proactively manage and monitor regulatory, security, operational, and other product risks to prevent or mitigate risks to customers and the business.
  • Establish partnerships with business stakeholders to ensure products meet business requirements and align with organizational strategies and priorities.
  • Monitor and manage product schedules, scope, budgets, and delivery commitments.
  • Manage external Mayo Clinic vendor and partnership relationships as assigned.
  • Set and manage product performance scorecards and OKRs.
  • Collaborate across CDH domains, business partners, Mayo Clinic Shared Services, internal Mayo Clinic clients, and external business partners.

Benefits

  • Multiple medical plan options.
  • Delta Dental or a reimbursement account for flexible dental coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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