Technical Product Manager

Cisco•San Jose, NC
•$139,200 - $201,400

About The Position

As a Technical Product Manager, you will define and drive the evolution of an enterprise AI and analytics platform that enables users to interact with trusted business data and generate intelligent insights. You will develop and maintain product strategy, roadmaps, and success metrics for key platform capabilities; partner with customers and stakeholders to identify high-value problems and translate them into clear product requirements; and collaborate closely with engineering and AI teams to deliver scalable, secure, and responsible AI solutions. Success means delivering measurable product outcomes that enhance adoption, engagement, reliability, and business value. The role is part of Cisco’s Enterprise AI & Analytics team, which defines and advances AI product capabilities integrating trusted data, intelligent analytics, and agentic experiences. The cross-functional team works with engineering, AI/ML, data science, UX, and business stakeholders to deliver AI solutions and enterprise AI platforms.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Data/Analytics, Business, or a related discipline.
  • At least 5 years of experience in Product Management, Technical Product Management, or a closely related technology role.
  • Experience defining and delivering enterprise software, analytics, data, AI, or platform products.
  • Experience with modern data and analytics architectures.
  • Experience working directly with engineering teams on technically complex products.

Nice To Haves

  • Experience building or managing products involving Generative AI, LLMs, AI agents, or conversational AI.
  • Understanding of LLM concepts, including prompting, context management, grounding, tool use, agent orchestration, and evaluation.
  • Familiarity with semantic layers, business metadata, knowledge models, or governed enterprise analytics.
  • Experience with Snowflake, modern cloud data platforms, BI platforms, APIs, and enterprise data architectures.
  • Understanding of AI evaluation, observability, reliability, hallucination management, and responsible AI practices.

Responsibilities

  • Define and drive the evolution of an enterprise AI and analytics platform.
  • Develop and maintain product strategy, roadmaps, and success metrics for key platform capabilities.
  • Partner with customers and stakeholders to identify high-value problems and translate them into clear product requirements.
  • Collaborate with engineering and AI teams to deliver scalable, secure, and responsible AI solutions.
  • Deliver measurable product outcomes that improve adoption, engagement, reliability, and business value.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Eligible employees may receive Cisco restricted stock unit grants, which vest following continued employment for defined periods.
  • 10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
  • One paid day off for the employee's birthday, a paid year-end holiday shutdown, and four paid personal wellness days.
  • Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
  • Exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations.
  • 80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year.
  • For non-sales roles, eligibility to earn annual bonuses, subject to Cisco policies.
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