Technical Product Manager

BrightSpring Health Services•Louisville, KY

About The Position

The Technical Product Manager – Business Intelligence serves as the strategic and technical leader for BI initiatives, combining product ownership with hands-on data and analytics expertise. The role drives the BI roadmap, manages sprint planning, supports developer growth, and ensures delivery of high-quality data products that support business decision-making. The TPM partners with BI Developers, Data Engineering, and business stakeholders to translate complex requirements into actionable solutions, with emphasis on Databricks, modern data platforms, and scalable analytics. BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations requiring specialized and/or chronic care. Its service lines include pharmacy, home health care, and rehabilitation, delivering integrated care and clinical solutions in all 50 states to more than 475,000 customers, clients, and patients daily.

Requirements

Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related technical discipline; an equivalent combination of education and professional experience in Business Intelligence, Data Engineering, or Product Management may be considered.
Demonstrated experience as a Product Owner, Technical Product Manager, BI Developer, or in a similar hybrid role.
Strong hands-on experience with Databricks, ASDB or similar, SQL, data modeling, and ETL/ELT concepts.
Experience with Power BI or similar visualization tools.
Proven ability to lead agile ceremonies and manage product backlogs.
Experience working with modern data platforms.
Strong communication skills and ability to explain complex technical concepts in business-friendly language.
Experience mentoring and growing others without direct authority.
Strong analytical reasoning and ability to interpret complex data and translate insights into actionable requirements.
Excellent organization and planning skills, including managing multiple priorities, maintaining structured documentation, and supporting predictable delivery cycles.
Deep understanding of source system analysis, including defining data sources and transformation requirements and designing scalable data models.
Ability to apply efficient development techniques, coding standards, and best practices to ensure consistency and quality across BI solutions.
Ability to engage technical and non-technical stakeholders, facilitate alignment, and escalate issues appropriately.
Knowledge of measurement methodologies, KPI development, and data collection standards across diverse business lines.
Proficiency with Databricks and modern data platforms, including distributed compute concepts, Delta Lake, and cloud-based data architecture.
Ability to translate business needs into technical specifications, user stories, and acceptance criteria.
Solid understanding of agile delivery practices, including backlog management, sprint planning, and iterative development.
Strong problem-solving skills, including identifying root causes, evaluating alternatives, and recommending solutions.
Ability to mentor and support BI developers, fostering growth, collaboration, and continuous improvement.
Comfort working in ambiguous or evolving environments and bringing clarity, structure, and direction to complex initiatives.

Nice To Haves

Master’s degree in business Analytics, Information Technology, Computer Science, or a related field.

Responsibilities

Own and maintain the Business Intelligence product roadmap with the BI Manager, aligning priorities with organizational goals and stakeholder needs.
Lead and organize sprint planning, backlog grooming, and release management for BI developers.
Translate business requirements into actionable technical specifications for BI developers and data engineers.
Continuously improve BI products for usability, scalability, and alignment with business outcomes.
Serve as the primary liaison between business stakeholders, BI developers, and IT Management.
Provide technical direction for BI initiatives, including data modeling, dashboard development, and analytics architecture.
Partner with Data Engineering to define data pipelines, transformation logic, and data quality standards.
Guide the design and development of BI solutions using Databricks, SQL, Power BI, and other enterprise analytics tools.
Ensure BI products follow best practices in data governance, security, and performance optimization.
Mentor and support BI developers in technical skills, solution design, and agile delivery.
Promote curiosity, innovation, and continuous learning within the BI team.
Facilitate collaboration across IT, engineering, analytics, and business units.
Lead requirements gathering with developers and align stakeholders for new BI products and enhancements.
Oversee dashboards, datasets, and analytical models supporting operational, clinical, financial, or strategic needs.
Ensure timely delivery of sprint commitments and maintain transparency through documentation and communication.
Identify risks, remove blockers, and escalate issues to maintain project momentum.